Pearson BTEC • Travel and Tourism
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Modules Travel and Tourism at Pearson BTEC
Notes available for the following courses of Travel and Tourism at Pearson BTEC
- Unit 1 - Investigating the Travel and Tourism Sector
- Unit 2 - The Business of Travel and Tourism
- Unit 3 - The UK as a Destination
- Unit 4 - Customer Service in Travel and Tourism
- Unit 5 - Marketing Travel and Tourism Products and Services
- Unit 6 - Preparing for Employment in Travel and Tourism
- Unit 7 - European Destinations
- Unit 8 - Long-haul Travel Destinations
- Unit 9 - Retail Travel Operations
- Unit 10 - Business Travel Operations
- Unit 11 - Investigating the Cruise Industry
- Unit 12 - Responsible Tourism
- Unit 13 - Tour Operations
- Unit 14 - Specialist Tourism
- Unit 15 - Working as a Holiday Representative
- Unit 16 - Passenger Transport for Travel and Tourism
- Unit 17 - Events, Conferences and Exhibitions
- Unit 18 - Tourism in Rural Areas
- Unit 19 - UK Visitor Attractions
- Unit 20 - Hospitality Operations in Travel and Tourism
- Unit 21 - Entertainment for Holidaymakers
- Unit 22 - Work Experience in the Travel and Tourism Sector
- Unit 23 - Residential Study Visit in Travel and Tourism*
- Unit 24 - Airfares and Ticketing 1
- Unit 25 - Working as a Children's Representative in Travel and Tourism
- Unit 26 - Researching Current Issues in Travel and Tourism
- Unit 27 - Organising a Travel and Tourism Study Visit*
- Unit 28 - Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism
- Unit 29 - Airfares and Ticketing 2
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Latest notes & summaries Pearson BTEC • Travel and Tourism
This is a small summary of how legislation affects travel agency operations.
This is a short PowerPoint regarding IATA and the importance of IATA.
In this assignment, I am going to be planning three different holidays based off of three given scenarios and customer types. For each scenario, I will discuss the dates and length of travel, transportation, accommodation, additional products and services, full costing breakdown and a seven day itinerary.
In this assignment, I am going to be discussing the current procedures (customer facing and back-office procedures) and information sources that are used. Plus, I will be discussing legislation (what it is and how it affects travel agency operations) whilst applying specialist language in context.
In this assignment, I am going to be discussing in detail about the different types of travel agents: Multiple, Independent, Business, Call Centre, Online and Regional. Also, I am going to explain what a homeworker and a consortia membership is, as well as providing examples. I will also talk about the products and services of each travel agent and compare them to each other.
This assignment goes through what PESTLE is along with historical events that link to each part of PESTLE. I then have a timeline that goes from the 70s to the present day that explains important historical events. Finally, I have explained 3 graphs in detail.
This is a factfile that explains the three sectors- private, public and voluntary- whilst going into detail in three different companies that are in these sectors.
This assignment goes through many sectors ( transport, accommodation, tour operators, travel agents, visitor attractions, guiding services and ancillaries) that make up our travel and tourism industry.
For this, I have written a reply to a customer complaint letter regarding an issue that they had.
In this assignment, I have explained two different scenarios where I have had to solve a customer complaint. I explained what the issue was, how I solved it as well as what I could do to improve.