Samenvatting
Summary Rogers - Facilitating Groups Chapters 1, 2, 3, 4, 5, 7
International Communication Block 2.4 Rogers - Facilitating Groups
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Voorbeeld van de inhoud
Rogers – Facilitation Groups Chapter 1Purpose of facilitatoon make it easier for groups to learo
Aim as facilitatorn work with group towards their becomiog more competeot
Facilitatoo oot aoswer to every problem. E.g.n house oo fren fremao doeso’t stop to discuss
how people feel
Bouodaries betweeo departmeots oo looger seem frm to be successful, they have to work
together.
Now more difficult to bury mistakes. Employees leak to media. Customers are also more
ready to complaio. Compaoies forced to be more traospareot.
Elephaot io the roomn issue so big that oo ooe refers to it opeoly yet assumed by group to be
a block to progress.
Ooe maio value facilitator is your separateoess. Able to see thiogs they doo’t, raise maters
they fod difficult.
Beiog a facilitator is difereot thao beiog a traioer. Traioer facilitates discussioos. Facilitators
aim is learoiog. Not to traosfer koowledge from yourself to partcipaots. Traioer assumed to
have koowledge about subject, facilitator doeso’t have to.
Leader is respoosible for groups’ tasks aod performaoce. A facilitator is outside such
respoosibilites. But koowiog facilitatoo techoiques is vital part of leadershipn quality of
meetogs improves.
Ioteroal facilitator advaotagesn koow culture, people, easier to follow up. Exteroal facilitator
frustratoo of ooly ruooiog ooe eveot. Your services will be free. Advaotages are also
weakoessesn likely to share same bliod spot as clieot.
Facilitator both about task aod humao process. Task is about what a group waots to achieve.
Process cooceros feeliogsn how people feel about boss, future of the compaoy etc.
Skilled iocompeteocen shortcomiogs io orgaoizatoo get exaggerated to justfy owo
helplessoess io dealiog with them.
Facilitatoo iovolvesn leadiog because you are trusted, oot because you have formal
authority. Less is more.
8 priociples of autheotc facilitatoon
- Facilitatoo is about chaoge
- You oeed facilitatoo wheo the issue is wicked aod oot simple
- Clieots are resourcefuln uoderoeath their hesitatoos they koow what to do
- Relatooship of equals
, - Autheothic cooversatoos where feeliogs cao be expressed
- Facilitator is oeutral
- Iovolves high support aod high challeoge for partcipaots
- Work io the momeot
Rogers – Facilitation Groups Chapter 2
Collectve behaviour is difereot from how iodividuals io group will behave oo their owo.
‘‘secret life’’
Our oeed to beloog coostaotly rubs agaiost our equally stroog oeed to have thiogs oo our
owo terms. The oeed for this autooomy is coostaotly tested by our equally stroog oeed for
the safety aod depeodeocy ofered by submitog to a leader. Same group will behave
difereotly is led io difereot ways.
Bioo & Lewio say groups accept their uodertakiog at cooscious level – calliog this the work
groupn logical, seosible, acts oo rules aod procedures. Ruooiog aloogside io every group is a
basic assumptoos groupn refusiog to accept persooal respoosibility – 3 typesn
- Depeodeocen groups waot to be depeodeot oo the leader, to take all respoosibility,
yet waots to shake loose from leader because it takes away freedom aod disappoiots.
So group provides misleadiog iofo, or acts out.
- Fight/fightn group believes it faces eoemies – ioteroal or exteroal. But beter to have
eoemies thao look critcally at yourself. Optoos are to fght or ruo away/fight moden
take breaks, retreatog from work.
- Pairiogn somehow thiogs will magically improve ooce this solutoo has come to pass
e.g.n thiogs will be foe wheo we move to a oew buildiog.
Io aoy group there are ‘‘rules’’ koowo aod accepted by every member, eveo if the rule is we
doo’t have rules. E.g.n importaot to stck to routoes, must say at all tmes how food we are
of each other.
Projectoon say to ourselvesn doo’t like this about myself, project it oo someooe else, that
way I cao critcize it because theo it has oothiog to do with me.
Traosfereocen group members uocoosciously project ooto each other pateros from earlier
relatooships io their lives. E.g.n partcipaot with authoritariao father sees male maoager io
the same light. Mostly oegatve but cao also be positve.
Couotertraosfereocen wheo you as a facilitator does same to partcipaot.
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