SOCIOPSYCHOLOGICAL DYNAMICS AND COLLECTIVE
BARGAINING FOR ECONOMIC AND PSYCHOLOGICAL
EMPOWERMENT
THE FORMAL FRAMEWORK GOVERNING LABOUR
RELATIONS IN SOUTH AFRICA
INTEGRATED REPORT AND ACCOUNTS 2019 Securing your world Our purpose – securing your world Who we are What we do G4S is the world’...
,# 2015 University of South Africa
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Printed and published by the
University of South Africa
Muckleneuk, Pretoria
PHRM02M/1/2016
70428940
3B2
MNB Styl
,CONTENTS
INTRODUCTION AND ORIENTATION (vi)
PART A: A MACROPERSPECTIVE 1
TOPIC 1: CONCEPTUAL AND CONTEXTUAL PERSPECTIVES AND
ISSUES 3
STUDY UNIT 1: Theoretical and academic reflections and considerations 5
STUDY UNIT 2: Roleplayers, stakeholders and relevant institutions 43
STUDY UNIT 3: The historical context of South African labour relations 78
TOPIC 2: THE FORMAL FRAMEWORK GOVERNING LABOUR
RELATIONS IN SOUTH AFRICA 83
STUDY UNIT 4: South Africa’s statutory labour relations system 85
STUDY UNIT 5: Other relevant labour legislation 114
TOPIC 3: SOCIOPSYCHOLOGICAL DYNAMICS AND COLLECTIVE
BARGAINING FOR ECONOMIC AND PSYCHOLOGICAL
EMPOWERMENT 125
STUDY UNIT 6: Sociopsychological dynamics and collective bargaining 128
PART B: A MICROPERSPECTIVE 159
TOPIC 4: MANAGING THE MAINLY DIVERGENT INTERESTS
AND THE DYNAMICS OF CONFLICT 161
STUDY UNIT 7: Managing conflict, handling grievances and negotiating 165
STUDY UNIT 8: Industrial action and strike management 190
STUDY UNIT 9: Discipline and dismissal 202
(iii)
, TOPIC 5: BUILDING CONSTRUCTIVE WORKPLACE RELATIONS 221
STUDY UNIT 10: Communication, group dynamics and interpersonal interac-
tion 225
STUDY UNIT 11: Employee involvement and participation 253
TOPIC 6: HOLISTIC AND STRATEGIC PERSPECTIVES AND
CHALLENGES 269
STUDY UNIT 12: Managing labour relations strategically 273
STUDY UNIT 13: Enhancing labour relations quality through control and
integration 319
REFERENCE LIST 336
The above table of contents is illustrated in terms of the mindmap below. The mindmap relates to the
Programme in Labour Relations: Part A (a macroperspective) and Part B (a microperspective), as they
should not be seen in isolation but as part of an integrated whole.
The mindmap will be repeated at the beginning of each topic to give you an indication of where you
are in the process and help you see the relationship between the various parts of the learning material.
(iv)
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