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Business management An African perspective
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BusinessUncorrected
Management
proof An African Perspective
copy Cecile Nieuwenhuizen
9781485130550_Business_Management_An_African_Perspective_1e.indb 1 2019/10/11 17:28
, Business Management: An African Perspective
First published 2019
Juta and Company (Pty) Ltd
PO Box 14373, Lansdowne, 7779, Cape Town, South Africa
1st Floor, Sunclare Building, 21 Dreyer Street, Claremont 7708
www.juta.co.za
© Juta and Company (Pty) Ltd 2019
ISBN 9781 48513 055 0
All rights reserved. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or any
Uncorrected
information storage or retrieval system, without prior permission in writing from the publisher.
Subject to any applicable licensing terms and conditions in the case of electronically supplied
proof
publications, a person may engage in fair dealing with a copy of this publication for his or
her personal or private use, or his or her research or private study. See Section 12(1)(a) of the
Copyright Act 98 of 1978.
Project manager: Mmakasa Ramoshaba
Editor: Kathleen Sutton
copy
Proofreader: Simone Chiara van der Merwe
Typesetter: Thea Brits
Cover designer: Genevieve Simpson
Typeset in 11pt on 14pt, Rotis Serif Std
Printed in South Africa by
The author and the publisher believe on the strength of due diligence exercised that this work
does not contain any material that is the subject of copyright held by another person. In the
alternative, they believe that any protected pre-existing material that may be comprised in it
has been used with appropriate authority or has been used in circumstances that make such
use permissible under the law.
9781485130550_Business_Management_An_African_Perspective_1e.indb 2 2019/10/11 17:28
, Contents
Chapter 1: Introduction to the business world and business
management 1
Introduction 1
An overview of business management 3
Contribution of business to society and the modern economy 5
Consumer needs and wants 9
The main economic systems 14
The institutions of the market economy 17
Key business functions 22
The transformation system 36
Summary 40
Reference list 44
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Chapter 2: The business environment 46
Introduction 46
proof
Composition of the business environment 47
Micro- or internal business environment 49
The market environment 50
The remote environment 56
Characteristics of the business environment 73
Reference list 78
copy
Chapter 3: Entrepreneurship and small, medium and
micro enterprises (SMMEs) in perspective 79
Introduction 79
Defining entrepreneur and entrepreneurship 81
The relationship between entrepreneurship, a small business
enterprise and small business management 83
Types of entrepreneurial businesses 84
Corporate entrepreneurship or intrapreneurship 87
Key success factors of entrepreneurs 89
Dealing with external factors that affect entrepreneurship 101
Summary 102
Reference list 104
Chapter 4: The management process 106
Introduction 106
The evolution of management theory 107
Defining management 125
Levels of management 129
Skills needed at different levels of management 131
Managerial roles 134
Summary 135
Reference list 139
00_Business_Management.indd 3 2019/10/17 13:27
, Chapter 5: Planning 140
Introduction 140
What is planning? 141
Benefits and cost of planning 143
Who is responsible for planning? 145
Levels of planning 146
The planning process 154
Implementation of plans 157
Pitfalls of planning 160
Summary 161
Reference list 163
Chapter 6: Organising 164
Introduction 164
The organising process 165
Uncorrected
The principles of organising 166
Traditional organisational structures 178
proof
Informal groups and teams 189
Reference list 192
Chapter 7: Leading and motivation 193
Introduction 193
Defining leaders and leadership 194
Leadership versus management 195
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Aligning leadership, power and influence 197
Leadership approaches and theories 199
Motivation 209
Groups and teams in businesses 219
Communication 221
Summary 230
Reference list 233
Chapter 8: Controlling 235
Introduction 235
What is controlling? 236
Controlling and other key management functions 237
Types of control 239
Locus of control 241
The process of controlling 242
Control and managing risk 248
Designing a management control system 250
Features of an effective control system 253
Control systems and tools 254
Summary 262
Reference list 264
00_Business_Management.indd 4 2019/10/17 13:27
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