100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Neuton & Neuton Activity 2 (ACHIEVED DDM OVERALL) R225,08   Add to cart
Quickly navigate to
Preview
  2.  
  3. PEARSON (PEARSON)
  4.  
  5. Information Technology 2016/2017 NQF
  6.  
  7. Unit 14 - IT Service Delivery

Exam (elaborations)

Neuton & Neuton Activity 2 (ACHIEVED DDM OVERALL)
 66 views  0 purchase
  • Course
  • Unit 14 - IT Service Delivery
  • Institution
  • PEARSON (PEARSON)

How I answered part of a mock exam for Unit 14.

Preview 1 out of 2  pages

Document information

  • November 4, 2021
  • 2
  • 2020/2021
  • Exam (elaborations)
  • Questions & answers

Subjects

  • catalogue
  • help
  • guide
  • test
  • exam

Written for

  • BTEC
  • PEARSON (PEARSON)
  • Information Technology 2016/2017 NQF
  • Unit 14 - IT Service Delivery
All documents for this subject (61)

Seller

avatar-seller
Scrumlin

Reviews received

Content preview

IT Service Delivery
Task2 – IT Service Catalogue

Name Ryan Griffiths
Candidate Number M698885
Centre Number
Date 23/11/2020
Organisation
Activity 1: 61 mins

Activity 2: 60 mins

Activity 3: 65 mins

Activity 4: 85 mins

Activity 5: 139 mins

Proof reading: 20 mins

Total: 430 mins

Function Service name Service description
Organisation Windows 10 Windows 10 is the recommended operating system to use for all the
computers in the organisation. This is because it is still being
supported by Microsoft and is receiving security updates. This adds to
the level of security of Neuton & Neuton Retail and ensures the data
they collect stays private. If the computers didn’t have an OS, staff
would find it hard to navigate the system as they don’t have a
graphical user interface to interact with.
Organisation Office 365 Office 365 is required by staff members at Neuton & Neuton Retail
because they need a database software. With this they can log
customer information, items in stock and the amount of money they
have made. Office 365 comes with other software which the
organisation might use to increase staffs work speed. As well as
getting more programs, they still get updated regularly, so they can
get the latest features for the programs. Without Office 365, they
couldn’t log information effectively, plus they wouldn’t know how

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying this summary from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Scrumlin. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy this summary for R225,08. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

76449 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy summaries for 14 years now

Start selling
R225,08
  • (0)
  Buy now