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  2.  
  3. PEARSON (PEARSON)
  4.  
  5. Information Technology 2016/2017 NQF
  6.  
  7. Unit 14 - IT Service Delivery

Exam (elaborations)

Jaten Activity 3 (ACHIEVED DDM OVERALL)

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  • Course
  • Unit 14 - IT Service Delivery
  • Institution
  • PEARSON (PEARSON)

How I answered part of a mock exam for Unit 14.

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Document information

  • November 4, 2021
  • 3
  • 2020/2021
  • Exam (elaborations)
  • Questions & answers

Subjects

  • solution
  • mock
  • help
  • guide
  • exam

Written for

  • BTEC
  • PEARSON (PEARSON)
  • Information Technology 2016/2017 NQF
  • Unit 14 - IT Service Delivery
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2  reviews

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By: vardaws15 • 2 year ago

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By: valeriastirbu • 2 year ago

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Customers use their own
system to connect to the
e-learning resources.



Internet connected E-learning Users
server so staff from resources
Manchester and
Wythenshawe can
Wireless Over
access the resources Over
on it. Internet
Internet
Over
Internet
I.T Cloud Internet Emails
Technicians based Wireless
Server


Wireless Over
Wireless Wireless
Technicians can Internet
maintain the
system and check
what files the Booking Manager, Receptionist
system has. System Personal and other
Assistant staff
Wireless



The manager and the The receptionist can access
assistant can access the the internet to look at their
booking system and make emails to contact other
changes to it accordingly. staff members.
They can also access emails
to communicate to others.

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