Summary
Summary MNG2602 Study notes and descriptions
- Institution
- University Of South Africa (Unisa)
MNG2602 Study notes and descriptions
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Seller
Follow
Content preview
,LEARNING UNIT 1: Managers and managingCompetitive advantage - The ability of one organisation to outperform other organisations
because it produces desired goods or services more efficiently and
effectively than they do.
Controlling - This is to evaluate how well an organisation is achieving its goals and
taking action to maintain or improve performance – controlling is one
of the four principal tasks of management.
Empowerment - A management technique that involves giving employees more power
and responsibility over how they perform their work activities.
First-line manager - This manager is responsible for the daily supervision of non-
managerial employees.
Globalisation - The economic and social interaction process whereby different
Countries work together to create a global economy.
Global organisation - An organisation that operates and competes in more than one
country.
Leading - This is to articulate a clear vision and to motivate and enable
organisational members to understand the part they play in achieving
organisational goals – leading is one of the four principal tasks of
management.
Management - The planning, organising, leading, and controlling of human and other
resources to achieve organisational goals efficiently and effectively.
Middle manager - This manager supervises first-line managers and is responsible for
finding the best way to use resources to achieve organisational goals.
Organising - This is to structure working relationships in a way that allows
Organisational members to work together to achieve organisational
goals – organising is one of the four principal tasks of management.
Planning - This is to identify and select appropriate goals – planning is one of the
four principal tasks of management.
Top manager - This manager establishes organisational goals, decides how
departments should interact, and monitors the performance of
middle managers.
Effectiveness - A measure of the appropriateness of the goals an organization is
pursuing and the degree to which the organization achieves those
goals.
First-line manager - A manager who is responsible for the daily supervision of
nonmanagerial employees.
Middle manager - A manager who supervises first-line managers and is responsible for
, finding the best way to use resources to achieve organizational goals.
Top manager - A manager who establishes organizational goals, decides how
departments should interact, and monitors the performance of
middle managers.
Conceptual skills - The ability to analyze and diagnose a situation and to distinguish
between cause and effect.
Human skills - The ability to understand, alter, lead, and control the behavior of
other individuals and groups.
Technical skills - The job-specific knowledge and techniques required to perform an
organizational role.
Mangerial tasks - Planning, organising, leading, control
Core competency - The specific set of departmental skills, knowledge, and experience
that allows one organization to outperform another.
Managerial roles - p.18 (Table 1.1) [Decisional, Interpersonal, Informational]
(Minzberg job responsibilities)
Manager levels - First-line managers, middle managers, top managers, CEO
Changes in management practices – Restructuring, outsourcing, empowerment and self-managed teams
5 Management challenges (TB p17) - Building a competitive advantage, Maintaining ethical and
socially responsible standards, Managing a diverse workforce,
Utilising IT and e-commerce, Practicing global crisis
management
Turnaround management - The creation of a new vision for a struggling company based
on a new approach to planning and organizing to make better
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller DRJ85. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R90,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67474 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now