Answer: To ensure that the workforce is:
P: Productive
A: Adequate
S: Stable
S: Satisfied
2.
The employee as a system
Answer: Goals - work and personal goals
Outputs - standards to be attained at work
Process - Methods / techniques and behaviours
Feedback - critical to improve
Inputs - Skills/knowledge etc
Relationship - organisational effectiveness
3.
What is HRM?
Answer: Activities, politics, beliefs and the general function that relates to employees or the personnel department. Also entails placing the right person, at the right time with the right skills and attitudes in the right position.
4.
External forces that influence organisational performance
Answer: Politics, economics, Technology, social influences, education, health, law, safety and security, trade unions, labour market
5.
Factors influencing managerial decisions
Answer: Structure of problems, uncertainty, risk, level of risk, conflict, priorities, optimization, and assumptions and beliefs
6.
Group Decision Making
Answer: Advantages:
More info available; Different perspectives; Understandability; Higher Levels of Commitment.
Disadvantages:
Domination by one member; Choosing quick solutions that appear satisfactory; Peer pressure; Disagreements.
7.
Group Decision Making Factors
Answer: Allow sufficient time for thorough discussion;
Minimise interruptions;
Avoid domination;
Focus on agreed objective;
Allow constructive conflict;
Encourage participation
8.
Objective of Job Analysis
Answer: To provide accurate and detailed information about jobs that will form the basis for developing HR functions
9.
Use of Job Analysis
Answer: Selection; Placement; Promotion; Transfers; Career Counseling; Performance Appraisals; Training; Employee Development; Salary Adjustments; Grievance Procedures and Disciplinary procedures
10.
Factors affecting HR Planning
Answer: Changes in technology;
State of the economy;
Average educational level;
Health of population
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HUMAN RESOURCES (HR)
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