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Summary Grade 11 Business notes on team and conflict management R121,00   Add to cart

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Summary Grade 11 Business notes on team and conflict management

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Amazing detailed business studies notes/summary of team and conflict management based off of textbooks and extra notes added in class

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  • December 4, 2021
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  • 2021/2022
  • Summary
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Teamwork and conflict
management
What is a good team?

 each member should understand role and goal
 role overload: one employee has to do more than what is possible
 good to understand everyone’s roles and to appreciate skills,
experience, and talents
 synergy: combine output of individuals and efforts together
 openminded regarding giving and receiving constructive criticism
allows for freer discussions of aspects of business doing well and those
not doing any work (leave egos at home)
 depends on people respect other opinions and may be productive to
agree or disagree until clarity immerges
 communication can make or break a tea. Clear instructions and
feedback keep everyone informed on what has been accomplished
and what still needs to be done
 Strong leader that is flexible is vital, like when there is a crisis
manager must follow autocratic and in others, they might want people
voicing opinions and being productive

Stages of team development


Forming Storming Norming Preforming Adjouring


Forming stage
 Roles are often not clear
 Get to know each other and test boundaries in interpersonal and task
roles
 Manager gives information on purpose of team, the roles of members
and guidelines for decision making as they still depend on manager

Storming
 Decide who they want personal relationship with and
 Compete for positions, may challenge and start working together
 Manager coaches them to work together and work towards common
goal
Norming stage
 Settle into roles and become committed
 Open communication on constructive criticism and cohesion becomes
stronger

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