Summarised, yet detailed lectures notes on the Governance Approach: a theoretical approach to how public bureaucracies can operative more efficiently, effectively and with greater public responsiveness and trust.
Bureaucracies, Political Responsiveness and Public Trust
Key Question/s for this Theme:
I. Is the ‘governance’ approach to public bureaucracy more likely to engender public trust in
these institutions, and ensure that they are more politically responsive?
II. If so, why? Recall what Gruber said in week one: what mechanism can ‘constrain’ the actions
of the bureaucracy that is directly traceable to citizens.
III. are public bureaucracies organised along rational or new public management criteria
sufficient to engender political responsiveness and public trust
IV. if not, what alternative ways of holding public bureaucracies to account may be more
effective at ensuring political responsiveness and building public trust
NOTES:
® Bureau-centric theories: rational features and NPM claim that you can design and reform the
bureaucracy from the inside to ensure its political responsiveness and public trusts
- Assumption that if you can figure the internal features of public bureaucracy we can generate
good political and public outcomes
- The public is treated more as passive beneficiaries of bureaucratic action
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