Summarised, yet Detailed Lectures Notes about the behaviour of public bureaucracies who adopt the Rational Model/Weberian Framework. These notes include these characteristics of a Rational Bureaucracy, as well as some of the shortcomings of the model identified by Michael Lipsky,
• The tendency to look to rules and proceeds to guide their conduct
• However, without these rules, bureaucrats are unable to engage with citizens on a “human” level
• This means that bureaucrats may not be able to engage compassionately with citizens
• Building a career in the bureaucracy can be problematic over time (over-reliance on seniority)
Robert Merton’s View on the Weberian Rational Principal
• The Weberian Rational Principals do not consider the dysfunctional effects of their
criteria/principals
• The technical-instrumental value of rational criteria belied its tendency to socially condition
officials to function in problematics ways
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