A document with summaries and explanations of the concept of Organisational Effectiveness. It includes theories and definitions of everything one needs to know when studying for an organisational effectiveness exam. In addition, it helps to understand what an organisation is made up off and what ma...
,Table of Contents
What is organisational effectiveness?................................................................................4
What is an organisation?...................................................................................................4
Effectiveness dependent on organisational type.................................................................5
Measures of organizational effectiveness...........................................................................5
Dimensions driving organisational effectiveness................................................................6
Achieving organisational effectiveness...............................................................................6
Quinn and Rohrbaugh’s (1983) competing values model....................................................6
Triple Bottom Line (Elkington, 1998)...................................................................................7
Historical approaches to achieving organisational effectiveness........................................8
What does organisational effectiveness mean for I/O psychology?....................................9
Person-environment (P-E) fit..............................................................................................9
P-E fit models.....................................................................................................................9
Job-demand-control theory..............................................................................................12
Job-Demands-Resources model........................................................................................13
Defining job analysis........................................................................................................13
Why perform a job analysis?............................................................................................13
Approaches to job analysis...............................................................................................14
Job analysis techniques: interviews..................................................................................14
Job analysis techniques: questionnaires...........................................................................15
Job analysis techniques: direct observation......................................................................15
Job analysis techniques: systematic activity logs..............................................................16
Job analysis techniques: critical incident technique..........................................................16
Job analysis: what gets analysed?....................................................................................16
What does it mean to design a job?.................................................................................16
Job simplification.............................................................................................................17
Job enlargement..............................................................................................................17
Job enrichment.................................................................................................................17
Job rotation......................................................................................................................17
What does job design change?.........................................................................................18
Theoretical perspectives on job design.............................................................................18
Early extensions to JCM: Campion and Berger (1990).......................................................19
More recent extensions of JCM.........................................................................................19
,Parker and Wall’s (1998) extended JCM...........................................................................19
Parker and Wall (1998): work characteristics...................................................................19
Parker and Wall (1998): outcomes...................................................................................20
Parker and Wall (1998): The “how” mechanisms..............................................................20
Parker et al (2001): antecedents.......................................................................................21
Other job design techniques.............................................................................................21
Critique of job design models and theories.......................................................................21
Changes to the world of work since mic 20th century........................................................22
Recruitment.....................................................................................................................22
Recruitment continued.....................................................................................................22
Selection techniques.........................................................................................................22
Outcome decision and feedback on selection techniques..................................................24
Choosing a selection technique........................................................................................25
Key outcomes on selection techniques (outcome decision and feedback)..........................25
Alternate work scheduling...............................................................................................25
Job-sharing.................................................................................................................................25
Flexitime.....................................................................................................................................25
Part-time....................................................................................................................................26
Telecommuting/Flexi-place........................................................................................................26
Advantages of Alternate Work Scheduling.......................................................................26
Disadvantages of Alternate Work Scheduling...................................................................26
Shift-work...................................................................................................................................27
Considerations for Shift-work.......................................................................................................................27
Biological adaption.......................................................................................................................................27
Social impact on shiftwork..........................................................................................................28
Emergent forms if employment contracts.........................................................................28
Precarious work..........................................................................................................................28
Compressed work schedules........................................................................................................................28
Precarious work prevention.......................................................................................................29
Irregular work hours...................................................................................................................29
Irregular work hours prevention.................................................................................................29
Short history of sociotechnical systems.............................................................................30
Definition of ergonomics..................................................................................................31
Three human dimensions.................................................................................................31
Human-machine systems.................................................................................................32
, Functional allocation of tasks (Chapanis, 1965)................................................................32
Displays...........................................................................................................................32
Visual vs Auditory displays...............................................................................................33
Controls...........................................................................................................................33
Compatibilities.................................................................................................................33
“Good” interface design principles...................................................................................34
Workspace design............................................................................................................34
Workspace design principles............................................................................................34
Workplace layout.............................................................................................................35
How the nature of work has changed (Diagrams).............................................................35
Environment design.........................................................................................................39
Environment design types................................................................................................39
Daylight...........................................................................................................................40
Shading............................................................................................................................40
Ventilation.......................................................................................................................40
Materials.........................................................................................................................40
External views..................................................................................................................40
Green buildings................................................................................................................41
Claiming green buildings are good occupants...................................................................41
What is a human performance appraisal system?............................................................42
Sources of performance data............................................................................................42
Types of appraisals...........................................................................................................42
Focus within the appraisal................................................................................................42
Content recommendations...............................................................................................43
Evaluation of sources of performance data......................................................................43
Methods of appraisal.......................................................................................................43
Psychological biases in appraising performance...............................................................43
Psychological effects in the evalution of behaviour...........................................................44
Improving appraisal of performance................................................................................44
Performance feedback.....................................................................................................44
Locke & Latham’s (2002) goal-setting model....................................................................45
Goal setting......................................................................................................................45
Performance management interventions.........................................................................45
Training and development...............................................................................................46
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller sammywolfendale. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R450,00. You're not tied to anything after your purchase.
