, 2
IOP2606
06/07/2021
Answer all THREE questions. Each question counts 25 marks.
QUESTION 1
The case of Thabang Consulting
Thabang Consulting is an engineering company that is currently dysfunctional due to its intimidating
organisational culture. Rumours are afloat that the organisation is going to close down or retrench
people. Employees are demoralised and unproductive. No formal organisational communication has
been sent out to allay employees’ fears or to dispel the rumours. The manager of Thabang Consulting
requested you to guide the organisation on how to deal with the situation. To deal with the rumours at
Thabang Consulting, you consider several strategies and methods for facilitating emotional expression
in individuals, groups and organisations that you have learnt from this module.
Having read the case of Thabang Consulting (above), answer the following question.
QUESTION 1(a)
The study guide for IOP2606 refers to six theoretical approaches that are used to identify personality or
individual difference factors for work-related personality research. Describe how you would apply the
following three approaches to the case of Thabang Consulting, based on your understanding of the
approaches. You may design your own examples to motivate your answer.
1.1 Occupational or organisational psychology approach. (5)
1.2 Longitudinal work-related personality approach. (5)
1.3 Biographical or case study research approach. (5)
[15]
QUESTION 1(b)
As you have learnt in this module, various work performance variables are used in work-related
personality research. The study guide refers to three (3) types of variables.
Identify and describe, in your own words, the three (3) types of variables. Provide a practical example
of each variable. (10)
Total question 1: [25]
QUESTION 2(a)
Motivation is required daily in various ways for personal and work-related challenges. Critically explain
four (4) internal and four (4) external factors that affect motivation. Make use of examples from your
own environment (either your work or your studies) to explain how you motivate yourself every day.
(15)
QUESTION 2(b)
The study guide for IOP2606 refers to various cognitive processes that are utilised daily. Using your
own examples, critically evaluate your understanding of problem-solving and decision-making as part of
cognitive processes. In your answer, explain how these processes differ. (10)
Total question 2: [25]
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