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MNO3701 ASSIGNMENT 1 SEMESTER 1 - 2022
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- University Of South Africa (Unisa)
MNO3701 ASSIGNMENT 1 SEMESTER 1 - 2022 DUE DATE: 30 MARCH 2022
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MNO3701 ASSIGNMENT 1SEMESTER 1 - 2022
DUE DATE: 30 MARCH 2022
,1
, 1 Which three of the following statements are correct?
a All operations of all types of businesses produce goods or render services, or a mixture
of the two, by a process of transformation.
b Transformed input resources comprise materials, information and customer/clients.
c The difference between transforming and transformed input resources, respectively, lies
in their position concerning the output resources.
d A dominant transformed material resource, such as a factory plant, would be found in all
types of manufacturing operations.
e After having gone through materials, information or customer processing, outputs
emerge in the form of goods or services, which are generally different, because of
tangibility, storability, transportability and customer/client contact.
1 a, b, e
2 a, b, c
3 b, c, d
4 c, d, e
5 a, d, e
Options (a), (b) and (e) are correct; therefore, option 1 is correct. Option (c) is incorrect
because both transforming (facilities and staff) and transformed (materials, information and
customers/clients) resources are inputs that are fed into the transformation process at the
start and their relative position to what is denoted by the term "output resources"
(incidentally a term that we made up), is irrelevant. Option (d) is incorrect because the
factory plant is a transforming, rather than a transformed, resource. Options (a), (b) and (e)
are all correct.
Refer to pages 11 to 13 in Slack et al (2017).
2
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