1.1. “I’m rating you “poor” so I’ll have a paper trail in case I ever need to fire you”. Which
purpose of performance management manifests in Asok’s manager’s statement? Describe the
purpose and substantiate with reference to the scenario. ................................................................... 3
1.2. Asok’s manager is rating Asok poorly even if he acknowledges that Asok’s performance
was excellent throughout the year. What objective of a performance appraisal manifest in this
scenario? Substantiate your answer. ...................................................................................................... 3
1.3. Six of the issues listed on the memorandum of demands handed over to the
management of Agang Construction can be resolved by implementing different stages of the
performance management process. Identify those issues and indicate how each stage you
identify can help resolve each issue. ...................................................................................................... 3
2.1. Find a relationship/link between the following stages of the performance management
process and two of the theories that inform performance management: .......................................... 5
2.1.1. Performance contract and goal-setting theory ....................................................................... 5
2.1.2. Performance appraisal and expectancy theory ..................................................................... 5
2.2. There are certain steps that need to be followed when a performance appraisal meeting
is held. Have these steps been taken into consideration in the cartoon scenario above? Provide
an explanation to your answer. ................................................................. Error! Bookmark not defined.
2.3. Briefly explain the ‘activity constraint’ that managers may face in an attempt to observe
an employee’s performance regarding the developmental plan. Provide your original suitable
example of how it occurs. (The example copied from the study material, i.e., reading a book will
not be marked correct). .............................................................................. Error! Bookmark not defined.
2.4. Briefly explain why managers must first identify factors hampering employee
performance before they embark on measures to be applied to help them improve their
performance. Substantiate your answer by providing a suitable example in which you unpack
each determinant of performance............................................................................................................ 6
2.5. Differentiate amongst different teams found in organisations and identify the one found at
ISMS. Substantiate your answer. ............................................................................................................ 7
2.6. Suppose 360-degree feedback method is used at ISMS. Advise the management of
ISMS about the suitable information source that can be used to measure its team. ...................... 7
3. REFERENCES ................................................................................................................................... 8
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