, 1.1 Overall, what did Mary Spencer do right? What could she have done differently? (2)
1.2 Were the correct people involved in the process? Whom would you have included and
why? (3)
1.3 What errors did Spencer make with her own staff? What impact might these errors have
had on the success of the implementation? What should have been done? (7)
1.4 How can training be used in this case to make the implementation more successful? (6)
QUESTION 2 Discuss the concepts of e-learning and rapid e-learning. Identify and briefly
discuss two shortcomings of e-learning. Find one HR-related example of e-learning and one
for rapid elearning (include websites of the two examples that you find). [8]
QUESTION 3 Discuss the difference between the data perspective and the process
perspective of an HRIS. [4]
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