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ICT2641 RESEACH SOLUTION FOR ASSIGNMENT 2 2022
- Institution
- University Of South Africa (Unisa)
BASIC SOLUTIONS TO ASSIGNMENT TWO ICT2641 WHICH GIVE YOU GUIDELINES ON HOW TO ANSWER AND HOW TO GO ABOUT THE ASSIGNMENT
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• PS these are solution to assignment 2 ICT2641/ NOTES AS WELL
• I am not responsible for the mark you are to receive of this assignment
• These are just solution I got from research
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Question 1
Briefly describe a Business Activity Model (BAM).
A conceptual model that shows the set of business activities that would be expected to
be in place given the stakeholder perspective from which it has been developed. There
are five types of business activity represented on a business activity model.
There are five types of business activity represented on a business activity model
• Doing: These activities are at the heart of the model, and are derived straight
from the CATWOE transformation aspect, which reflects the organisation's
principal business activities. There should only ever be one or two doing activities
in each BAM, for example, ‘sell product’ or ‘provide service’.
• Enabling: These activities ensure that the resources and facilities needed for the
'doing' activities are available, for example, recruiting staff, ordering training
materials, developing training courses or ordering products.
• Planning: In order to complete the doing and enabling activities, planning
activities must be considered beforehand. These types of activities can include
'define number of staff' or 'define product range' for example.
• Monitoring: These are the activities that will be setting performance
expectations, for example, 'monitor data analytics', 'monitor employee
performance' or 'monitor customer service feedback'.
• Control: These activities come last and are based on the monitoring activity
outcomes. If the monitoring activities reveal that performance is not what was
expected, then the control activities may be required to institute the necessary
actions.
,Question 2
Mention at least three areas that Gap Analysis may be used to examine.
Gap Analysis may be used to examine the following
1. the ‘as is’ and ‘to be’ business process models.
2. the competencies held by an individual and those required for a particular role.
3. the IT system requirements and the features offered by an off-the-shelf software
package.
Question 3
The activities of the Business Activity Model (BAM) are inspected and categorised
in order to identify those that require further attention.
Mention the three categories.
• operating satisfactorily – no immediate action.
• some issues to be addressed – action required.
• not in place – urgent consideration.
Question 4
What is the function of the POPIT model?
The POPIT model ensures that all internal business aspects are considered when
investigating a business area. It helps a business analyst identify where problems exist.
This holistic approach helps ensure the analyst considers all relevant areas.
The POPIT model is a crucial tool in the business analyst's toolkit.
There are 4 areas to check for problems in this model:
• Processes;
• Organisation;
• People;
• Information Technology.
, Question 5
The technology element of the POPIT model is often the core enabler of business
change. It is important to think about Accessibility.
Briefly explain, "Accessibility".
When introducing a change to the IT systems used to perform processes, it is important
to ensure that the systems are as accessible as possible; this means considering the
user population for the systems. If there is poor accessibility, the IT systems may not be
used effectively. If business staff are unable to use, or have difficulty in using, a system
they will avoid doing so which is likely to lead to them developing unauthorised and
undesirable workarounds in order to conduct their work. Other stakeholders, such as
customers and suppliers, may decide it is easier to work with other, perhaps competing,
organisations
Question 6
Briefly explain McKinsey's 7-S model.
The McKinsey 7S Model refers to a tool that analyzes a company’s “organizational
design.” The goal of the model is to depict how effectiveness can be achieved in an
organization through the interactions of seven key elements – Structure, Strategy, Skill,
System, Shared Values, Style, and Staff.these aspects are as follows
Structure of the McKinsey 7S Model
Structure, Strategy, and Systems collectively account for the “Hard Ss” elements, whereas
the remaining are considered “Soft Ss.”
1. Structure
Structure is the way in which a company is organized – chain of command and
accountability relationships that form its organizational chart.
2. Strategy
Strategy refers to a well-curated business plan that allows the company to formulate a
plan of action to achieve a sustainable competitive advantage, reinforced by the
company’s mission and values.
3. Systems
Systems entail the business and technical infrastructure of the company that establishes
workflows and the chain of decision-making.
4. Skills
Skills form the capabilities and competencies of a company that enables its employees to
achieve its objectives.
5. Style
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