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  3. University Of South Africa
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  5. MNG2601 - General Management

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MNG2601 Assignment 03.
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MNG2601 Assignment 03. Assignment 03 () Question 5 of 39 Which step in the control process refers to the collection of data and the reporting of real performance? ( page ref 498) • A. Establishing performance standards • B. Taking corrective action • C. Measuring actual performance �...

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  • August 12, 2022
  • 11
  • 2022/2023
  • Exam (elaborations)
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MNG2601 Assignment 03.

, Assignment 03 (883369)
Question 5 of 39

Which step in the control process refers to the collection of data and the reporting of real
performance? ( page ref 498)



• A. Establishing performance standards

• B. Taking corrective action

• C. Measuring actual performance

• D. Evaluating deviations



Question 6 of 39

_____ control is exercised by top management and entails the close study of _____. (pg 499)



• A. Strategic; total effectiveness, productivity, management effectiveness and maturity

• B. Strategic; productivity, internal business processes, effectiveness and financial measures

• C. Operational; total effectiveness, productivity, inventory and financial measures

• D. Operational; productivity, efficiency, customer satisfaction and maturity

Question 7 of 39

Job enrichment _____. (pg 362)

• A. is the extent to which a worker performs the job in its entirety, leading to high job satisfaction

• B. refers to the control a worker has over the decision-making aspects of his or her job

• C. is when a manager adds additional responsibilities and decision-making to the activities of the
employee's job

• D. is when a manager narrows down an employee's activities to simple, repetitive routines

Question 8 of 39

Organisations can implement various control systems to control the physical resources of the
organisation, such as _____ control. (page 511)

• A. feedback

• B. strategic

• C. preliminary

• D. inventory

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