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Application Portfolio Management ServiceNow

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Application Portfolio Management ServiceNow With APM, you can address business challenges such as (5): Correct Answer: -Redundant applications for similar functions -Increasing cost of owning and maintaining applications -Increasing demand to upgrade the existing applications for new function...

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  • September 21, 2022
  • 13
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
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Application Portfolio Management ServiceNow
With APM, you can address business challenges such as (5): Correct Answer: -
Redundant applications for similar functions
-Increasing cost of owning and maintaining applications
-Increasing demand to upgrade the existing applications for new functions
-Conflict between in-house legacy applications and that of the vendors
-Inadequate performance because of outdated applications

Overcome business challenges with these APM processes (4): Correct Answer: -
Classify
-Measure
-Analyze
-Plan

APM uses the following Key Solutions (4): Correct Answer: - Application
Classification
- Applications Assessment Framework
- Reports and Dashboards
- Integration with other applications

Add-on plugins, available on subscription (3): Correct Answer: -Performance
Analytics - Content Pack - Application Portfolio Management [com.snc.pa.apm]

-Performance Analytics - Content Pack - Application Portfolio Management and
Change Management [com.snc.pa.apm.change_request]

-Application Portfolio Management, Performance Analytics - Problem
Management [com.snc.pa.apm.problem]

APM activates the following related plugins if they are not already active (3):
Correct Answer: -Project Portfolio Suite with Financials
[com.snc.financial_planning_pmo]

-Fiscal Calendar [com.snc.fiscal_calendar]

-Tree Map [com.snc.treemap]

, The following plugins are required for specific features in APM module (2):
Correct Answer: -Business Planner [com.snc.apm.business_planner]

-Domain Support - Domain Extension Installer plugin (IS THIS RIGHT?) Thought
it was bubble chart

Tables Installed with APM Correct Answer: -Application Bubble Chart
[apm_bubble_chart]
-Application Service Risk [sn_apm_tpm_business_service_risk]
-Application Category [aom_application_category]
-Application Family [apm_application_family]
-Indicator [apm_metric]
-Indicator Score [apm_app_indicator_score]
-Scoring Profile [apm_application_profile]
-Profile Indicator [apm_application_profile_indicator]
-CI Score [apm_app_score]
-Business Application [cmdb_ci_business_app]
-Application Service Software Model [sn_apm_tpm_service_software_model]
-Goal Contribution Target [goal_contribution_target]
-Demand Action [apm_idea_action]
-Risk Parameter [sn_apm_tpm_risk_parameter]
Risk Parameter Score [sn_apm_tpm_risk_param_score]
Software Model Risk [sn_apm_tpm_software_model_risk]

Roles Installed with APM Correct Answer: sn_apm.apm_user = Access to
create/update applications, view landscape, and roadmap

sn_apm.apm_admin = Create or Update Application records and access
administration activities

sn_apm.apm_analyst = Access applications landscape, dashboards, roadmaps,
strategy program workbench, and associated pages.

Application Classifications Correct Answer: Classifying applications into groups
and categories. Identify relationships and redundancies between the applications
more easily. Build a complete applications inventory and map the apps to the
business functions

Application Classification Attributes(5):

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