100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Book Summary Operations and Supply Chain Management, ISBN: 9781259921797 Supply Chain Management (30B210-B-6) R126,44   Add to cart

Summary

Book Summary Operations and Supply Chain Management, ISBN: 9781259921797 Supply Chain Management (30B210-B-6)

 13 views  0 purchase
  • Course
  • Institution
  • Book

Book Summary Operations and Supply Chain Management, ISBN: 1797 Supply Chain Management (30B210-B-6)

Preview 1 out of 4  pages

  • Yes
  • October 14, 2022
  • 4
  • 2022/2023
  • Summary
avatar-seller
Supply Chain Management Book Summary

Chapter 1
Operations and supply chain processes:
1. Planning
2. Sourcing
3. Making
4. Delivering
5. Returning

Difference between service and good
A service is intangible  it can’t be measured or weighted
A service requires some degree of interaction with the customer
A service is heterogeneous
A service is perishable and time dependent

Benchmarking: When one company studies the processes of another company to identify
best practices

Chapter 2
Triple bottom line: Evaluating the firm against social, economic and environmental criteria

Straddling: When a firm seeks to match what a competitor is doing by adding new features,
services, or technologies to existing activities. This often creates problems if certain trade-
offs need to be made

Risk management framework
1. Identify the sources of potential disruptions
2. Assess the potential impact of the risk
3. Develop plans to mitigate the risk

Chapter 3
Moving average: A forecast based on average past demand

Exponential smoothing: A time series forecasting technique in which each incremental of
past demand data is decreased by (1 – α)

Chapter 4
Planning service capacity:
- Time
- Location
- Volatility of demand

Chapter 6
Lead time: The time needed to respond to a customer order

Customer order decoupling point: Where inventory is positioned in the supply chain

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying this summary from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller irisberkvens. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy this summary for R126,44. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

66579 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy summaries for 14 years now

Start selling
R126,44
  • (0)
  Buy now