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QUESTION
McClelland suggests that all people, regardless of their personal profile, have three
motivational needs that affect their performance, namely the need for achievement, the
need for affiliation and the need for _____.
a.
safety
b.
recognition
c.
power
d.
status
QUESTION
Concertive control _____.
a.
can be defined as the regulation of employee’s behaviour and decisions through team
values and beliefs
b.
govern behaviour through accepted patterns of action rather than written policies and
procedures – it uses values and beliefs which are established standards
c.
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is a top-down type of control whereby managers use organisational rules, policies,
hierarchy of authority, written documentation, rewards and other formal mechanisms to
assess performance and reward or punish employees for compliance or noncompliance
d.
is based on facts that can be measured and tested, rather than create a rule that may be
ambiguous, measurable behaviour or output is measured
QUESTION
Reporting on units produced and sales of the different air fryer models represents the
_____ step in the control process.
a.
first
b.
second
c.
third
d.
fourth
QUESTION
_____ power is the power to enforce compliance through fear, either psychological or
physical.
a.
Coercive
b.
Referent
c.
Expert
d.
Legitimate
QUESTION
Directing and coaching are branches of _____ skills that a manager should have.
a.
Technical
b.
Teambuilding
c.
Drive
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d.
Planning
QUESTION
Through offering air fryers with a sleeker look Philips followed a /n______ business-unit-
level strategy.
a.
cost leadership
b.
differentiation
c.
turnaround
d.
diversification
QUESTION
Consider the following list of plans to answer the question:
1 An organisation designs a diversity programme to recruit and hire a more diverse workforce
2 A local university launches a project to build a new laboratory for their geology students
3 The human resource budget for the 2021 financial year of the local municipality is R5.6
billion
4 It is the policy of the manufacturing organisation to hire workers from the local community
5 The purchasing rule states the percentage of supplies that can be purchased from a single
supplier
Which of the plans listed is/are examples of single-use plans?
a.
1, 2, 3
b.
2, 3, 4
c.
4, 5
d.
5
e.
QUESTION
Which one of the following statements is correct with regards to the formulation of an
organisation’s strategy?
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