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Bela-Bela Guest House provides packages to both corporate customers and individuals.
The manager of the guesthouse has a team taking care of the corporate customers and
another team taking care of the individual customers. The guesthouse is therefore
departmentalised according to _______________.
Select one:
a.
product
b.
location
c.
customer
d.
functions
Feedback
The correct answer is: customer
Volkswagen Aktiengesellschaft (VWAG) is a Germany-based company comprising 12
brands: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini,
Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. What kind of
departmentalisation is best suited to VWAG?
Select one:
a.
Functional departmentalisation
b.
Product departmentalisation
c.
Location departmentalisation
d.
Customer departmentalisation
Feedback
The correct answer is: Product departmentalisation
,What is the major advantage of the matrix organisational structure?
Select one:
a.
Specialised knowledge of employees is used to maximum effect.
b.
Specialist project managers can help manage complex projects.
c.
Activities are grouped together under specific functions.
d.
Decisions can be made quickly.
Feedback
The correct answer is: Specialist project managers can help manage complex projects.
The marketing department at PVR Consultants includes sub-departments, such as sales
and advertising, which all report to the marketing manager. John, the marketing
manager, has authority over Nthabiseng, the sales manager, and Vutivi, the advertising
manager. What kind of authority does John have?
Select one:
a.
Staff authority
b.
Informal authority
c.
Line authority
d.
Command authority
Feedback
The correct answer is: Line authority
, Woolworths South Africa is divided into three departments, namely Woolworths
Fashion, Beauty and Home (FBH), Woolworths Food and Woolworths Financial Services.
Which one of the following types of departmentalisation can be associated with how
Woolworths SA has been structured?
Select one:
a.
Location
b.
Product
c.
Matrix
d.
Functional
Feedback
The correct answer is: Product
One of the major disadvantages of the matrix organisation structure is divided authority,
as often two managers will have authority over the same subordinates. According to this
scenario, the matrix organisational structure violates the principle of the
_____________________.
Select one:
a.
span of control
b.
unity of command
c.
scalar principle
d.
chain of command
Feedback
The correct answer is: unity of command
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