The document consists of pointers on what students are expected to present in their 2023 POE. Students must not copy and paste explanation as that amounts to plagiarism.
The POE guide is centred on ORG4801 ECP exam (JAN_FEB 2023) as the
source of questions. It is a product of internal and external research that
includes the study notes, prescribed text book and other authentic external
sources.
NB: Students are prohibited from copying and pasting, they must use the
guide as a foundation and roadmap to present their own POE. For clarity,
students are free to call on the provided number and/ email.
1.1 Role of leadership
Definition(s) leadership
Leadership is setting and achieving goals, tackling the competition,
and solving problems decisively and quickly.
Leadership also refers to the tone a company's management sets
in terms of the corporate culture.
Leadership is the creation of positive, non-incremental change
through meticulous planning, vision, and strategy.
Role of leadership
Students must explain roles that are found in the Nedbank case
study.
This entails, picking all available roles and then apply the case to
contextualise the arguments.
Some of the roles include:
i. Organising
The role of organizer means planning the strategy
that will help an organization reach the company’s
vision. Of all the leadership roles, this one requires
the most skills involving problem-solving.
Case: The approach (Competing value framework)
became more collaborative as commitment grew
towards achieving a common goal and sharing,
for instance, their marketing resources.
ii. Motivation
Another one of the leadership roles for people within
the business world deals with motivating others.
Case: A key measurable of the forums was
around creativity and was primarily aimed at
encouraging the front-line staff to find unique
ways to assist or gain clients within regulatory
and bank policy frameworks.
iii. Communication
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