This study source was downloaded by 100000838663848 from CourseHero.com on 02-12-2023 07:31:04 GMT -06:00
Downloaded by: staceyb | solene94118@gmail.com
Distribution of this document is illegal
https://www.coursehero.com/file/112449797/Stuvia-786581-mnb1601-assignment-1-semester-2-2020pdf/
, Stuvia.com - The study-notes marketplace
1. 4 Reference: Textbook
Do things right every time. Error-free products and services that satisfy set specifications should
regularly and continuously be provided to customers/clients. This gives the business a high-
reliability or low-variability advantage. This guideline ties in with the customer/client
requirement of high quality.
2. 1 Reference: Textbook
The operations function is primarily concerned with using resources (inputs) to provide outputs by
means of a transformation process. Therefore, the transformation model comprises three
main components: inputs, the transformation process itself and outputs.
3. 4 Reference: Textbook
Human resources. In most transformation processes, some or other form of human involvement is
necessary. This includes both workers who are physically involved in the transformation
process and the people involved in a supervisory capacity.
4. 1 Reference: Textbook
Customers/clients. Clients can serve as the inputs in the transformation process when the client is the
subject being transformed or ‘processed’. For example, the client who receives dental
treatment is the primary input in the transformation process. The same applies to recreational
facilities such as gymnasiums and recreational events such as rock concerts because the
client is the most important input who is transformed through being exercised or entertained.
5. 3 Reference: Textbook
The ultimate goal of any transformation process is to transform inputs into outputs. Outputs assume
the form of products or services. Manufacturers normally produce certain products (for
example, motor vehicles or furniture), while service providers render certain services (for
example, haircuts or transport).
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller TestbanksNotesAssignmentsAndExampacksGuru. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R46,59. You're not tied to anything after your purchase.