OCTOBER/ NOVEMBER 2019.................................................................................................... 2
SOLUTIONS.................................................................................................................................... 19
MAY/ JUNE 2019 ........................................................................................................................... 21
SOLUTIONS.................................................................................................................................... 40
OCTOBER/ NOVEMBER 2018.................................................................................................. 42
SOLUTIONS.................................................................................................................................... 61
MAY/ JUNE 2018 ........................................................................................................................... 63
SOLUTIONS.................................................................................................................................... 81
OCTOBER/ NOVEMBER 2017.................................................................................................. 83
SOLUTIONS.................................................................................................................................. 100
MAY/ JUNE 2017 ......................................................................................................................... 102
SOLUTIONS.................................................................................................................................. 120
OCTOBER/ NOVEMBER 2016................................................................................................ 122
SOLUTIONS.................................................................................................................................. 139
MAY/ JUNE 2016 ......................................................................................................................... 141
SOLUTIONS.................................................................................................................................. 159
STUDY NOTES .............................................................................................................................. 161
OPERATIONS MANAGEMENT.......................................................................................... 161
HUMAN RESOURCES MANAGEMENT.......................................................................... 171
PURCHASING AND SUPPLY MANAGEMENT............................................................ 179
FINANCIAL MANAGEMENT.............................................................................................. 190
MARKETING ............................................................................................................................. 206
1
“There are no secrets to success. It is the result of preparation, hard work and learning from failure”
,OCTOBER/ NOVEMBER 2019
2
“There are no secrets to success. It is the result of preparation, hard work and learning from failure”
, 3
“There are no secrets to success. It is the result of preparation, hard work and learning from failure”
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