Chapter 8
Human Resources/Human Capital
Management
Definition
HR management includes all activities and decisions that are intended to improve the
e ectiveness of human resources (employees) and the enterprise as a whole
Importance and Aim
HR policy recognises the work performance of employees as one of the most important
factors in a business, the aim is to bridge the gap between management and needs of the
workforce
The task of personnel function is to manage HR to maximise their potential, to archive
business goals
The following should be the focus of HR :
1. Interpretation of employer/employee needs
2. Coordination of management and sta requirements
3. implementation of various activities of personnel management such as…
A. Manpower planning
B. Recruitment
C. Selection
D. Employment contracts
E. Placement of sta
F. Remuneration and employment benefits
G. Induction
H. Training of sta and skills development
I. Evaluation and retention
, A. Manpower Planning
● Also known as human resource planning
● Ongoing task
● Even if there are no vacancies 1HR will need to always have a plan B
(employee dies or a high-level employee resigns)
● Rapid growth also requires creative labour planning to keep up to date with
requirements
● The purpose of manpower planning is to determine…
❖ How many employees does the business need
❖ What skills must these employees have
❖ When will employees be needed
● In order to answer these determinations of manpower planning; the following
techniques should be applied
❖ Workload analysis
- This is done in order to determine how many people are required in
terms of the amount of work that must be done
- For example, a shoe factory must produce 1000 shoes per week, and
one person can make 100 shoes a week; it means that 10 workers are
needed. in addition 1 supervisor
- However, its not yet known what skills these people must have
❖ Job analysis
- A systematic method of obtaining all relevant information about the
tasks related to a specific job to make certain decisions
- The job analysis requires that...
1) The job is completely and accurately identified
2) All tasks in the job must be completely and accurately
described
3) The demands of the job make on the worker must be analysed
1
Unoccupied job or position
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