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  5. COM2601 - Organisational Communication

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COM2601_Portfolio_M_ Potgieter_8313261.
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COM2601 - Portfolio Mark Potgieter # COM2601 Portfolio # Page 1 Table of Contents Description Page DECLARATION OF OWN WORK 3 INTRODUCTION 4 1. WHAT IS ORGANISATIONAL COMMUNICATION? 4 2. COMMUNICATION NETWORKS 5 2.1. External networks 5 2.2. Internal networks 5 2.3. Formal networks 5 2...

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  • May 30, 2023
  • 28
  • 2022/2023
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COM2601_Portfolio_M_
Potgieter_8313261.

, COM2601 - Portfolio
__________________________________________________________



Name: Mark Potgieter


Student Number: 8313261


Assignment Number: 3 - Portfolio


Unique Number: 816462


Due Date: 12 October 2020

, Mark Potgieter # 8313261 COM2601 Portfolio # 816462
Table of Contents
Description Page
DECLARATION OF OWN WORK 3
INTRODUCTION 4
1. WHAT IS ORGANISATIONAL COMMUNICATION? 4
2. COMMUNICATION NETWORKS 5
2.1. External networks 5
2.2. Internal networks 5
2.3. Formal networks 5
2.4. Informal networks 5
2.5. Upward networks 6
2.6. Downward networks 6
2.7. Lateral (horizontal) networks 6
3. NETWORKS AS CHANNELS OF COMMUNICATION 6
3.1. Y-network 7
3.2. Wheel network 7
3.3. Chain network 7
3.4. Circle network 8
3.5. All channel or star network 8
4. CONFLICT IN THE ORGANISATION 9
4.1. Intrapersonal conflict 9
4.2. Interpersonal conflict 9
4.3. Intergroup conflict 10
4.4. Intragroup conflict 10
4.5. Inter-organisational conflict 10

5. EFFECTS OF ORGANISATIONAL COMMUNICATION TECHNOLOGY 11
INTRODUCTION 11
5.1. Effects on communication content 11
5.2. Effects on communication patterns 11
5.3. Effects on communication outcomes 12
5.4. Effects on organisational structure 12

6. MANAGERIAL AND COMMUNICATION APPROACHES 13
6.1. The Classical management approach 13
6.1.1. The Nature of communication in the classical management approach 13
6.1.2. Assessing communication in the classical management approach 14

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