Kreatiewe Denke
Verkryging van probleemoplossingsvaardighede..................................................................................2
Probleemoplossing............................................................................................................................2
Betekenis van probleemoplossing.................................................................................................2
Betekenis van besluitneming.........................................................................................................2
Verskille tussen probleemoplossing en besluitneming..................................................................2
Probleemoplossingsiklus................................................................................................................2
Roetine-Denke teenoor Kreatiewe Denke.............................................................................................4
Sielkundige bloke teen kreatiwiteit...................................................................................................4
Probleemoplossingstegnieke.................................................................................................................5
Delphi-tegniek...................................................................................................................................5
Toepassing van die delphi-tegniek.................................................................................................5
Stappe............................................................................................................................................5
Impak.............................................................................................................................................5
Gedwonge veldanalise (kragveld-ontleding)......................................................................................6
Toepassing van die Gedwonge veldanalise....................................................................................6
Stappe............................................................................................................................................6
Impak.............................................................................................................................................7
Visgraat-ontleding.............................................................................................................................7
Nominale groepstegniek....................................................................................................................7
Toepassing van nominale groepstegniek.......................................................................................7
Impak.............................................................................................................................................8
SSGB-ontleding (SWOT).....................................................................................................................8
Werk saam ander om probleme op te los (Dinksckrum)....................................................................8
Toepassing van dinkskrum.............................................................................................................9
Impak.............................................................................................................................................9
Verkryging van kreatiewe denke.........................................................................................................10
Kreatiewe dink.................................................................................................................................10
Betekenis van kreatiwe denke.....................................................................................................10
Voordele van kreatiewe dene in die werkplek.............................................................................10
Maniere waarop ‘n onderneming ‘n omgewing kan skep wat kreatiewe denke stimuleer /
bevorder......................................................................................................................................10
Konvensionele / Onkonvensionele oplossings.................................................................................11
Konvensioneele oplossings..........................................................................................................11
Onkonvensionele oplossings........................................................................................................11
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, Verkryging van probleemoplossingsvaardighede
Beide mense en sake-ondernemings ervaar soms probleme.
Probleemoplossingsiklus is ‘n meganisme wat help om problem op te los.
Die proses bestial uit 7 stappe en word voorgestel as ‘n siklusdiagram- die proses word
herhaal as die probleem nie die eerste keer opgelos word nie.
Probleemoplossing
Betekenis van probleemoplossing
Dit is die proses om 'n situasie te ontleed om strategieë te identifiseer wat gebruik kan word
om die situasie te verander. Probleemoplossing verg kreatiewe denke.
Probleemoplossing is 'n geestelike proses wat die vind van probleme behels, wat die vermoë
is om die probleem te identifiseer.
Dit behels ook die vorming van probleme, wat die vermoë is om die probleem só af te breek
dat 'n duidelike oplossing gevind kan word.
Betekenis van besluitneming
Besluitneming is 'n keuse wat deur 'n mens se oordeel gebruik word.
Dit is ook daarop gemik om 'n oplossing vir 'n probleem te vind deur die beste oplossing of
aksie te kies.
Verskille tussen probleemoplossing en besluitneming
Probleemoplossing Besluitneming
Dit word gereeld gedoen deur een Probleme kan opgelos word deur 'n
persoon / 'n lid van die senior bestuur groep / span of 'n individuele spanlid.
wat dit outoritêr maak. Alternatiewe oplossings word
Verskillende alternatiewe word gegenereer / geïdentifiseer en krities
oorweeg voordat daar oor die beste geëvalueer.
een besluit word. Die proses om 'n situasie te ontleed om
Dit is deel van die strategieë te identifiseer om
probleemoplossingsiklus aangesien verandering teweeg te bring.
besluite in elke stap geneem moet
word.
Probleemoplossingsiklus
1. Identifiseer en ontleed die problem
2. Ontleed moontlike oorsake
3. Identifiseer alternatiewe oplossings
4. Kies die beste oplossings
5. Ontwikkel ‘n plan van aksie
6. Implementer die oplossings
7. Evalueer die oplossings / strategie
Verkryging van probleemoplossingsvaardighede
Identifiseer die problem
Maak ‘n lys van al die faktore wat die probleem moontlik kon veroorsaak om die ware
oorsaak van die probleem op te spoor.
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