, Table of Contents
Insurance forms an important part of risk appetite. However, it is necessary fora business to be
adequately insured. Explain the risk transfer concept and analyse the insurance adequacy for the
caravan park, considering all therelevant information in the case study. Make a final recommendation
that will ensure adequate insurance cover for Mr Sigcau..................................................................... 3
People play a major role in ensuring that Mr Sigcau’s business is successful. Discuss people risk as
an important operational risk factor and analyse how Mr Sigcau can manage the people risk in his
business. ............................................................................................................................................. 3
Using key risk indicators (KRIs) is crucial to operational risk management. Briefly distinguish between
a key performance indicator and a key risk indicator. Using the information in the case study, illustrate
– by means of graphs – how the risk of system downtime and the height of the swells can be
monitored. Explain the current trends and make recommendations to mitigate the risks. .................... 4
Define operational risk as it applies to Mr Sigcau and elaborate on the two external factors (excluding
the sea levels and electricity outages) that could negatively influence the well-being of the caravan
park. Recommend potential control measures for each exposure. ...................................................... 6
Calculate the potential annual gross income and profit/loss for Mr Sigcau based on the available
information in the case study. Indicate if the business is a feasible proposition based on all the
information provided. ........................................................................................................................... 7
Prepare a brief for Mr Sigcau to elaborate on the roles and responsibilities of the role players of the
second and third lines of defence regarding risk management. Based on your analysis, make a
recommendation to Mr Sigcau on a suitable appointment to assist him with risk management. .......... 8
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