BMGT 1327 - PRINCIPLES OF MANAGEMENT – Exam Questions & Answers
____ is defined as getting work done through others.
Question options:
Management
Planning
Organizing
Strategizing
Controlling - CORRECT ANSWER-Management
A manager striving to improve organizational _____...
a business school administrator who is determining
the manager of tonys pizza had to de
encouraging worker participation in goal set
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BMGT 1327 - PRINCIPLES OF MANAGEMENT –
Exam Questions & Answers
____ is defined as getting work done through others.
Question options:
Management
Planning
Organizing
Strategizing
Controlling - CORRECT ANSWER-Management
A manager striving to improve organizational _______________ is accomplishing
tasks that help achieve organizational objectives.
Question options:
efficiency
effectiveness
functionality
synergy
productivity - CORRECT ANSWER-Effectiveness
____ is the accomplishment of tasks that help fulfill organizational objectives.
Question options:
Benchmarking
Optimizing
Satisficing
Efficiency
Effectiveness - CORRECT ANSWER-Effectiveness
Nestlé was unsuccessful in early attempts to sell its chocolate in India. It discovered
its chocolate bars were not suitable for the Indian markets because the candy had to
sit in direct sunlight without benefit of air conditioning and became messy. Nestlé
adopted an innovation strategy and developed Chocostick, a liquid chocolate, which
is very popular. Solving this problem involved what management function?
Question options:
,planning
meeting the competition
making things happen
organizing people, processes, and projects
leading - CORRECT ANSWER-Planning
A business school administrator who is determining what classes will be offered in
which rooms and who will teach each specific class is involved in which classical
management function?
Question options:
making things happen
organizing
controlling
motivating
leading - CORRECT ANSWER-Organizing
As the human resources manager for Spring Engineering and Manufacturing Corp.
in Canton, Michigan, Kim Radeback had to find inexpensive ways to reward high
performing employees and bolster morale during a sales-flattening economic
downturn. Radeback had to engage in which management function?
Question options:
Planning
Organizing
Leading
Controlling
Evaluating - CORRECT ANSWER-Leading
____ are responsible for creating a positive organizational culture through language
and action.
Question options:
Top managers
Middle managers
,Team leaders
Supervisors
Group facilitators - CORRECT ANSWER-Top managers
Typical responsibilities for ____ include coordinating and linking groups,
departments, and divisions within a company.
Question options:
On Saturday, the manager of Tony's Pizza had to deal with an employee with a
hangover, a missing server, and an unusually large number of customers. Monday
was a slow day, and another employee fell asleep behind the prep table. Both
employees came to work not ready to work their hardest. According to what
management principle should the manager be expected to have treated these two
workers?
Question options:
principles of bureaucratic management
contingency approach to management
principles of administrative management
systems approach to management
human relations approach to management - CORRECT ANSWER-Contingency
approach to management
What are the two types of external organizational environments?
Question options:
general and the specific
public and private
global and the national
organizational and the interpersonal
, market-specific and the product-specific - CORRECT ANSWER-General and specific
Refer to Dofasco. The company's commitment to triple the bottom line and to
keeping its employees happy is indicative of Dofasco's ____.
Question options:
organizational hierarchy
general environment
organizational culture
environmental munificence
specific environment - CORRECT ANSWER-Organizational culture
Environmental ____ is affected by environmental complexity, change, and
resources.
Question options:
uncertainty
differentiation
difficulty
essence
entrepreneurship - CORRECT ANSWER-Uncertainty
Which of the following is NOT a dimension of the political/legal component of the
general environment that governs and regulates business behavior?
Question options:
Which of the following is a viable strategy for changing organizational culture?
Question options:
allow employees to personalize their offices
use behavioral substitution and behavioral addition
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