Class notes English Home Language to help basic structural lessons that may seem hard but are easy to understand with visual texts to help study better
SUBJECT and GRADE English HL Grade 10
TERM 3 Week 5
TOPIC Creative Writing: The Email
AIMS OF LESSON Understanding the features of and writing an email.
INTRODUCTION An email message is an electronic text. It can
be categorized into two types: Formal and
informal. For most of us, email is probably the
most common form of business
communication so it’s important to get it right.
Although emails usually aren’t as formal as
letters, they still need to be professional to
present a good image of yourself.
CONCEPTS AND It is important to adhere to the following conventions during the writing of a successful email:
SKILLS
To: Email address of the recipient of the mail.
Cc: These may be the recipients whose attention is called to the email.
Subject: Main reason for writing the email. (BRIEF CONTENT LINE)
Attachment: Image files, documents or spreadsheets sent along with an email message.
Salutation (Begin with a greeting)
(Line space)
Body of the email:
a) Introduction (Thank the recipient if you are responding to an email and/or state your
purpose.)
(Line space)
b) Matter in detail (Your intention for writing the email must be clearly stated.)
(Line space)
c) Conclude (Add your closing remarks.)
(Line space)
Courteous leave taking and closing
, Qualities of a successful email:
DO DO NOT
• Ensure the purpose is clear • Write ‘hello’ as your subject line.
• Use an informative subject line, • Write about irrelevant issues.
which says what the email is • Get emotional
about • Use sarcasm or humour
• Use a formal greeting • Give too much detail or
• Write the most important description
information first. • Use capital letters to write whole
• Keep it objective words.
• Make it concise and relevant • Use different fonts in the email
• Use numbers and bullet points if • Use Italics -the reason may be
applicable misunderstood
• Use simple grammar. • Use exclamation marks.
• Avoid the passive • Use abbreviations
• Ensure it is well organised • Use informal register or slang.
• Use paragraphs to keep the • Use acronyms
email clear and easy to • Use smileys. They may be
understand misunderstood and come across
as unprofessional.
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