Exam (elaborations)
MNG2601 ASSIGMENT 4
Exam of 13 pages for the course MNG2601 at MNG2601 (MNG2601 ASSIGMENT 4)
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Started on Saturday, 15 July 2023, 1:11 AMState Finished
Completed on Saturday, 15 July 2023, 1:17 AM
Time taken 5 mins 23 secs
Grade 14.00 out of 20.00 (70%)
Question 1
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Question text
Mr Gavill reporting to Mrs Greeves on a monthly basis to ensure content is in line with
Netflix’s mission is an example of ________.
a.
unity of control
b.
chain of command
c.
interdependence
d.
unity of direction
Question 2
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The essence of _____ is to improve productivity, through customer satisfaction and
employee involvement.
a.
scientific
, b.
bureaucratic
c.
total quality
d.
administrative
Question 3
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Which one of the following options best explains unity of direction?
a.
Developing unity in practices and procedures that all employees need to follow.
b.
This refers to a situation where each employee reports to only one supervisor.
c.
All business units, employees and sections should work together to achieve the tactical,
strategic and operational goals of the organisation.
d.
All tasks and activities should be directed towards the same organisational vision and
mission.
Question 4
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_____ control govern behaviour through accepted patterns of action rather than written
policies and procedures – it uses values and beliefs which are established standards.
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