Test Bank for Operations and Supply Chain Management, 17th Edition by F. Robert Jacobs
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Course
Operations Management
Institution
Operations Management
Test Bank for Operations and Supply Chain Management, 17th Edition 17e by F. Robert Jacobs and Richard Chase. ISBN-13: 1271
Full Chapters test bank included
Section One: Strategy, Products, and Capacity
Chapter 1: Introduction
Chapter 2: Strategy
Chapter 3: Design of Products and Ser...
Chapter 01 17e Jacobs
1) Efficiency means doing the right things to create the most value for the company.
⊚ true
⊚ false
2) Effectiveness means doing the right things to create the most value for the company.
⊚ true
⊚ false
3) A doctor completes a surgical procedure on a patient without error. The patient dies anyway.
In operations management terms, we could refer to this doctor as being efficient but not
effective.
⊚ true
⊚ false
4) A worker can be efficient without being effective.
⊚ true
⊚ false
5) A process can be effective without being efficient.
⊚ true
⊚ false
6) Operations and supply chain management is defined as the design, operation, and
improvement of the systems that create and deliver the firm's primary products and services.
⊚ true
⊚ false
7) The term "value" refers to the relationship between quality and the price paid by the
customer.
⊚ true
⊚ false
1
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