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QUESTION 1
Which of the following statements are correct?
a Line managers periodically do performance management.
b Performance management involves goal setting and observing performance.
c Performance management is an important component of performance appraisal.
d Performance appraisal involves employee evaluations once a year.
1a, b and c
2a and d
3b and d
4a, b, c and d
QUESTION 2
Identify the important contributions of performance management in the following statements.
a Managers gain insight about their subordinates.
b Better protection against lawsuits.
c Definition of jobs and criteria are clarified.
d Organisational goals are made clear.
1 a, b, c and d (pages 4-5)
2 a and d
3 b, c and d
4 a and c
QUESTION 3
When performance management is carried out properly, actions such as promotions, bonuses and terminations can be
done fairly. Which purpose of performance management is this?
1 Developmental
2 Administrative (page 16)
3 Strategic
4 Documentational
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