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, Hypothetical scenario
Timberland is a large timber manufacturing firm located in Gauteng province with branches all over the
world and with all its functions coordinated Gauteng. Like many firms located in Gauteng, information
overload has, amongst other factors, driven Timberland to adopt knowledge management. The Gauteng
province has evolved over time to a society that makes use of new information and communication
technologies people are getting the benefits of new technologies in all aspects of their life, work, home
and play. Mr. Albertyn has been appointed as the knowledge manager of Timberland. He seeks to
integrate the different types of organisational knowledge in the firm. The cornerstone of knowledge
management in this firm is limited to implementing the knowledge audit using several selected hand-on
methods. He also must focus on creating organisational knowledge by a process in which new contents
of knowledge are developed or replaced within collective stock of knowledge. Timberland is currently
encountering several obstacles to knowledge management and Mr. Albertyn is not quite sure of the
enablers to knowledge management. In the light of the above scenario answer the following questions.
You must provide references to support your answers.
Question 1
Define the type of society that best describes Gauteng province using at least three sources. Also,
discuss the characteristics of this society. (10)
A general description of the characteristics of a society that heavily relies on new
information and communication technologies.
Gauteng province, being an advanced region with branches of a large timber
manufacturing firm and a society embracing new technologies, can be described as a
"digital society" or an "information society." This type of society is characterized by the
widespread use of digital technologies in various aspects of life and work. Here are
some key characteristics:
1. Digital Connectivity: In an information society, people have easy access to the internet
and digital communication networks. High-speed internet, mobile devices, and other
digital tools are prevalent, enabling seamless connectivity and access to vast amounts of
information.
2. Knowledge Economy: The economy of an information society heavily relies on
knowledge and information as valuable resources. Information and knowledge are key
drivers of economic growth and innovation.
3. Information Overload: As mentioned in the scenario, information overload can be a
challenge in such a society. With an abundance of data and information available,
individuals and organizations may find it challenging to process and manage the
information effectively.
4. Technology Integration: New technologies are integrated into various sectors and
industries, making processes more efficient, improving communication, and enhancing
overall productivity.
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