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- University Of South Africa (Unisa)
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A training programme for motor mechanics has as one ofits outcomes that the learners should ‘be able to locate
and solve a problem in an engine that is not running
properly’. On what level of performance would this
outcome occur according to Swanson’s taxonomy of
performance?
a.
Improve
b.
Understand
c.
Understand
d.
Operate
e.
Troubleshoot
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The correct answer is: Troubleshoot
Question 2
Correct
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Question text
Which answer best describes long-term incentives?
a.
They have been around in the organisation for a long
time.
b.
They reward employees who have been with the
organisation a long time.
c.
They are a good way of retaining employees and
promoting agency theory.
Feedback
The correct answer is: They are a good way of retaining
employees and promoting agency theory.
Question 3
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Question text
Performance appraisal information can be used for the
following purposes in the organisation:
a.
To change employee work behaviour.
b.
Promotion and salary increases
c.
To compare employee work behaviour
d.
Demotion and dismissal
Feedback
, The correct answer is: To change employee work
behaviour.
Question 4
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Question text
Which of the following is NOT true about the unitarist
ideological perspective of employment relations?
a.
Competing commitments should not be tolerated
b.
Conflict is necessary to open communication channels
c.
There is an underlying identity of interest between
management and workers
d.
All employees are loyal and committed to the employing
organisation only.
Feedback
The correct answer is: Conflict is necessary to open
communication channels
Question 5
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Question text
Which description best describes interactive panel for
performance appraisal:
a.
The appraisers tend to discuss in the group, and reach
consensus on, the rating that the employee will receive.
b.
This appraisal approach makes provision for an evaluation
of the manager’s performance by his or her subordinates,
in this way providing the manager with information about
how he or she is perceived by his or her subordinates.
c.
This is an approach that asks employees and
managers/supervisors to assess their own abilities and
job performance
d.
With this approach, performance information is collected
from the manager or supervisor, peers, customers, and
subordinates.
Feedback
The correct answer is: The appraisers tend to discuss in
the group, and reach consensus on, the rating that the
employee will receive.
Question 6
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