The variable is globalisation and the global economy
It refers to the worldwide integration of markets, and cultures, the removal of legal and
political barriers to trade, and ‘the death of distance’ as a factor limiting material and
cultural changes.
Acquiring David Jones in 2014 falls under globalisation and the global economy because
WHL increased its scope to other parts of the continent, in this case, Australia. It is also
global because the core activities of labour, raw materials, management, information and
technology markets are organised on global scale.
1.2 The 2018 water crisis
The variable is advances in technology
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This is all about information revolution and other technological advances that have had a
powerful influence on organisations.
In the case study, this is evident when Woolworths introduced a new grey water safe and
quick rinse bath range to help customers save water at home during the time South Africa
was experiencing a major water crisis.
The second variable is ‘radical transformation of the world of work.’
Radical transformation of the world of work is all about organisations moving from focusing
on reducing defects and streamlining business processes to focusing on continuous radical
change.
This variable is evident in the case study when the water crisis made Woolworths to envoke
an emergency task force which dealt with the water conservation project during the 2018
major water crisis. This task force was introduced because of the water crisis.
Another variable evident is ‘the growing importance of intellectual capital and learning’
This is defined as the sum and synergy of knowledge, relationships, experience, discoveries,
processes, innovations, market presence and influence of an organization on the
community.
This is seen in the case study when Woolworths introduced water-wise displays at the end
of food aisles, enabling customers to view all products which would help them save water.
This was innovative and had a good influence and impact on the customers and community
at large.
QUESTION TWO
2.1 Features of a new organisation evident in 2014
Global
Woolworths was effective at operating in an increasingly global economy.
Management challenges
1. Develop and use global strategic skills to manage change and transition.
2. Manage cultural diversity.
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