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HRIOP84 POE ASSIGNMENT 3 2023 GUIDELINE TOPIC 3
- Course
- HRIOP84 (HRIOP84)
- Institution
- University Of South Africa (Unisa)
HRIOP84 POE ASSIGNMENT 3 2023 GUIDELINE TOPIC 3
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Research Report in Employee and Organisational Wellness (HRIOP84)
Assignment 03 2023
Topic: Engagement and Burnout
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TITLE: AN INVESTIGATION INTO THE RELATIONSHIP BETWEEN
ENGAGEMENT AND BURNOUT AT H.P HOLDINGS, EDENVALE,
SOUTH AFRICA.
INTRODUCTION
Burnout and work engagement are two topical issues in the workplace. These two issues
can be said to be working in antagonism because when an employee is suffering from
burnout, their work engagement in the workplace decreases. When chronic workplace
stress is not managed successfully, the result is burnout. Work engagement refers to
emotional and mental connection that employees feel towards their organization, their
teams and the work they do. This research proposal focuses on the investigation into the
relationship between engagement and burnout at H. P. Holdings, an organization in
Edenvale. Symptoms and sources of burnout in the workplace, nature of engagement,
the
theoretical relationship between engagement and burnout in the workplace are going to
be reviewed according to literature. Objectives, method of investigation, sampling, data
collection and analysis as well as ethical considerations will be discussed.
2. LITERATURE REVIEW
2.1 BACKGROUND TO THE TOPIC
“Job burnout is a psychological syndrome that involves a prolonged response to chronic
interpersonal stressors on the job” (Maslach&Leiter,2017). The professional
consequences of burnout are lower productivity at work, unprofessionalism, increased
errors and higher chances of quitting the field of work. In case of health professionals
(which would include PhD students in medicine with patient responsibilities), burnout can
lead to consequences such as dissatisfied patients, lower patient safety, higher patient
mortality and higher cost of inefficiently delivered healthcare (Shanafelt et al.,2017).
According to a study done by Haven et al., (2018) Relational coordination was
significantly related to increased job satisfaction, increased work engagement, and
reduced burnout. This shows that engagement and burnout in the workplace are terms
that have been of interest by other researchers as they conduct studies in various work
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