Exam (elaborations)
FOR2608 EXAM PACK 2023
- Course
- FOR2608 (FOR2608)
- Institution
- University Of South Africa (Unisa)
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FOR2608 EXAM PACK 2023QUESTIONS
AND ANSWERS
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,3. FEEDBACK ON ASSIGNMENT 03
ASSIGNMENT 03 (SUPER SEMESTER)
UNIQUE NUMBER: SEMESTER 1 STUDENTS: 795633
SEMESTER 2 STUDENTS: 762857
TOTAL: 50 MARKS
CASE STUDY
You are the investigator at Induna Medical Supplies. A customer, Joseph Dlamini of Netforum
Medical Clinic, contacted you and informed you that the driver of the delivery van for the area,
Thulani Baloyi, had offered to sell him two boxes of personal protective equipment (PPE) for
the amount of R1 000 per box. The usual price is R1 750 per box. Thulani also informed him
that he can supply him with medical-grade face masks on a weekly basis for the same amount
since he (Thulani) gets them at a staff discount.
Tessa Naidoo, the cleaner at Induna Medical Supplies, informed you privately that Thulani and
his close friend and assistant, John Mojane, get hold of PPE and face masks before all the staff
arrive and are working with the security guard, Peter Marais. Thulani and John apparently hide
the PPE and the face masks in their lockers in the staff locker room. Tessa heard that Peter
gets R100 each time Thulani and John go to the locker room to retrieve some products and that
Peter guards the door so that no one else enters. None of the staff receive an employee
discount on any products, and Thulani and John are actually stealing products and selling them
off to unsuspecting buyers. Peter Marais, the security guard, does not inspect their private
vehicles when they leave the premises, and in this way Thulani and John get the stolen products
off the company’s property.
You appoint Mary Shosana, a tea lady at the company and a very loyal employee, as an
informer to obtain information. This information will help you to build a strong case to prosecute
the offenders and to put an end to the theft at the company.
4
,Question 1
With reference to the case study, identify which of the persons you would interview and
which you would interrogate. Provide a reason why you have identified each specific person
and provide a reason for your selection of questioning approach (interview or interrogation)
for each of these persons.
[9]
Name of person Interview
Position at company Interrogate
(2 ½ marks) Reason (5 marks)
1 Joseph Dlamini Only interview since he is the complainant
Loyal customer/Complainant (1 mark)
(½ mark)
2 Thulani Baloyi Interview AND interrogate
Driver of delivery vehicle First interview to obtain information and after it is clear
(½ mark) that the person may be involved, interrogate
(1 mark)
3 John Moyane Interview AND interrogate
Assistant First interview to obtain information and after it is clear
(½ mark) that the person may be involved, interrogate
(1 mark)
4 Peter Marais Interview AND interrogate
Security guard First interview to obtain information and after it is clear
(½ mark) that the person may be involved, interrogate
(1 mark)
5 Tess Naidoo Only interview since she is a possible witness
Cleaner (1 mark)
(½ mark)
6 Reference You MUST provide a reference for this answer (1 ½
marks)
Question 2
It is vital to establish rapport before doing an interview. Discuss, by providing practical examples,
how you would go about establishing rapport during an interview with a witness. (Half a mark
was awarded for each correct step mentioned and half a mark was awarded for a brief
description of each step, coming to a maximum of five marks.)
[5]
5
, Rapport building consists of 5 steps (5 marks)
1 Face the • Being mindful of COVID regulations, I will sit in such a way that I am face
interviewee to face with Mr Dlamini.
• This will encourage him to pay attention to me and keep him engaged in
the conversation.
2 Make eye • I will make eye contact with Mr Dlamini, keeping my expression friendly
contact and encouraging. This is a very powerful technique that should always be
used by an investigator.
• However, I will be mindful of cultural and religious boundaries when I
study his body language. For example, he may not make eye contact
because of … .
3 Address person • I will address Mr Dlamini by his name – this will make it virtually
by her/his name impossible for him to ignore me and I will be sure that I have his attention.
4 Personal space • Being mindful of social distancing, I will maintain an acceptable
distance between Mr Dlamini and myself.
• While the general rule of thumb is between 60 cm and 1 metre, the
recommended distance in terms of COVID-19 regulations is at least 1–2
meters.
• I will make sure that, despite social distancing, I maintain a personal
connection with him throughout the interview by using his name, mirroring
his facial expressions, nodding my head for positive affirmation and, if
possible, maintaining eye contact.
5 Positive head • I will mirror his facial expressions and nod when he speaks, thereby
nodding encouraging him positively to communicate openly and effectively.
• During this time, as Mr Dlamini talks to me, I will remain silent and take
notes.
6
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