FOR2608 Assignment 2
(DETAILED ANSWERS)
Semester 2 2023 () - DUE
15 September 2023.100% CORRECT questions, answers, workings and explanations.The questions for Assessment 02 appear below. Read every question carefully and
answer ALL ten (10) questions. Please number your answers correctly. Disc...
FOR2608 Assignment 2
(DETAILED ANSWERS)
Semester 2 2023 (820483) - DUE
15 September 2023.
, QN1
To establish rapport before interviewing Ms. Mpho Mokwena as the complainant, I will follow a
structured approach aimed at building trust, showing empathy, and creating a comfortable
environment for her to share information. The goal is to make her feel valued and understood
throughout the interview process. Here's how I would go about it:
Preparation: Before the interview, I would familiarize myself with the details of the case study,
paying close attention to Ms. Mpho's encounter with Mr. Melvin Naidoo. This preparation
ensures that I can refer to specific information during the interview and demonstrate my
understanding of her situation.
Introduction: I will begin by introducing myself and my role as the investigator at Midrand
Computer Technologies. I'll explain the purpose of the interview, which is to gather information
about the incident she reported. This introduction helps establish transparency and clarity about
the interview's objectives.
Active Listening: As Ms. Mpho starts sharing her experience, I will actively listen to her without
interrupting. I'll maintain eye contact, nodding occasionally to show that I'm engaged and
attentive. This approach demonstrates respect for her perspective and allows her to express her
thoughts and feelings freely.
Empathy: I'll acknowledge the importance of her coming forward and express understanding of
the situation's potential impact on her. By showing empathy, I can create a supportive
atmosphere that encourages her to open up about her feelings and concerns.
Open-Ended Questions: I will ask open-ended questions to encourage her to provide detailed
responses and share her thoughts in her own words. For instance, I might ask, "Could you
please describe the interaction you had with Mr. Naidoo in your office?" This approach
encourages her to share more information beyond the basic facts.
Validation: I'll validate her experience by summarizing key points she shares and acknowledging
the emotions she might be feeling. This validation helps build trust by showing that I'm genuinely
interested in her perspective.
Avoiding Judgment: Throughout the interview, I will maintain a non-judgmental stance. I won't
make assumptions or express opinions about her actions or decisions. This approach ensures
that she feels safe sharing without fear of criticism.
Clarification: If any details are unclear or need further clarification, I'll ask for more information in
a respectful and considerate manner. This step ensures that I have a comprehensive
understanding of the incident.
Providing Information: I might share some information about the investigation process and
reassure her about confidentiality. This transparency helps alleviate any concerns she might
have about her involvement.
Closing: As the interview comes to an end, I'll express gratitude for her willingness to share her
experience. I'll inform her of the next steps in the investigation and assure her that her
contribution is valuable to resolving the matter.
By following this narrative approach, I aim to create a positive and comfortable environment for
Ms. Mpho Mokwena to share her experience openly and honestly during the interview.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Excellentstudyresources001. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R50,32. You're not tied to anything after your purchase.
