Test Bank for Operations Management in the supply Chain, 8th Edition by Schroeder
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Course
Operations Management
Institution
Operations Management
Test Bank for Operations Management In The Supply Chain: Decisions & Cases, 8th Edition 8e by Roger Schroeder and Susan Goldstein. Full Chapters test bank are included - Chapter 1 to 18
1. The Operations Function
2. Operations and Supply Chain Strategy
3. Product Design
4. Process Selection
...
Chap 01 8e Schroeder
1) Why is operations management a more encompassing term than production management?
A) Operations management is concerned with multiple products and services.
B) Operations management refers to service as well as manufacturing organizations.
C) Operations management is broader including the financing and marketing functions.
D) Operations management makes use of the tools of quantitative analysis and computer
systems.
2) Which of the following functions is responsible for the actual movement of goods and/or
services across organizations?
A) logistics
B) operations
C) purchasing
D) None of these choices are correct
3) Approximately, what percentage of the American workforce works in service industries?
A) 20%
B) 40%
C) 80%
D) 90%
4) The five decision areas in operations management are
A) planning, technology, inventory, control, and services.
B) process, quality, capacity, inventory, and supply chain.
C) process, quality, technology, capacity, and production.
D) None of these choices are correct.
5) A productive process approach
A) views operations as a separate organizational function.
B) must provide feedback information for control of process inputs and technology.
C) is of limited use in service organizations.
D) disregards human and social concerns.
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, 6) Capacity decisions
A) include staffing and scheduling.
B) include inventory control.
C) include defining product specifications.
D) None of these choices are correct.
7) Inventory decisions involve
A) determining what to order, how much to order, and when to order.
B) tracking the flow of materials.
C) managing the finished goods inventories.
D) All of these choices are correct.
8) Challenges facing operations and supply chain managers signify that
A) more emphasis should be placed on manufacturing than on service industries.
B) every operation should be externally directed to meet the customers' requirements.
C) operations decisions should precede decisions in other functions in an organization.
D) to be competitive, strategies for operations should have a narrow focus such as
consideration of the effects of industry changes only.
9) The essence of operations management can be described by
A) process, capacity, and people.
B) decisions, function, and process.
C) planning, control, and organization.
D) integrated planning and control.
10) Which of the following is NOT a new challenge facing operations?
A) Globalization of operations and the supply chain
B) Responding to the voice of the customer
C) Quality teams
D) Sustainability concerns
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