CBC1501
Assignment 5
Semester 2 2023
Written and prepared by
By: Outstanding Tutors
Title: The Multifaceted Nature of Self-Image and Its Impact on Communication in Organizations
, Self-image refers to an individual's perception of themselves, encompassing their beliefs, feelings,
and evaluations of their own identity, appearance, abilities, and worth. The Social Identity Theory,
proposed by Henri Tajfel, emphasizes the role of social categories in shaping self-identity. It
introduces two crucial dimensions of self-image: personal identity and social identity. Personal
identity relates to an individual's unique characteristics, while social identity pertains to how one
identifies with various social groups.
Self-image significantly influences communication within organizational settings. For instance,
personal identity affects an individual's confidence and self-assurance during presentations or
meetings. Someone with a positive personal self-image may communicate more effectively and
assertively, while those with a negative self-image might struggle with self-expression. On the other
hand, social identity can lead to group dynamics influencing communication. An employee
identifying strongly with their department may exhibit in-group favoritism and biased
communication with members of other departments, potentially hampering interdepartmental
cooperation.
In conclusion, self-image, shaped by personal and social identities, plays a pivotal role in
communication within organizations. Understanding these dimensions helps in fostering effective
communication and promoting inclusivity among team members.
References:
1. Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behavior. In S.
Worchel & L. W. Austin (Eds.), Psychology of Intergroup Relations (2nd ed., pp. 7-24).
Chicago: Nelson-Hall.
2. Hogg, M. A., & Abrams, D. (1988). Social identifications: A social psychology of intergroup
relations and group processes. Routledge.
1.2
Title: Navigating Netiquette and Digital Footprints in the Workplace
Netiquette, short for "internet etiquette," refers to the set of social conventions and rules governing
online behavior and communication, ensuring respectful and appropriate interactions in the digital
realm. On the other hand, a digital footprint represents the trail of information an individual leaves
behind while engaging in online activities, including social media posts, comments, and website
visits.
In the workplace, two critical aspects of netiquette are:
1. Professional Language and Tone: Using courteous and professional language in emails,
messages, and online discussions is essential. Avoiding sarcasm, offensive comments, or
excessive use of capital letters ensures effective communication and maintains a positive
work environment.
