ICT2641 Latest exam pack questions and answers and summarized notes for exam preparation. Updated for October November 2023 exams . For assistance Whats-App.0.6.7..1.7.1..1.7.3.9 . All the best on your exams!!
,ICT2641 Chapter 1 Review Questions
1. What is the purpose of the Business Analyst profession? [1 mark]
Answer:
To ensure there is an alignment between business requirements & business change solutions.
2. Name 3 skills that are vital to Business Analysts in the varying scope of
their work. [3 marks]
Answer:
• Stakeholder Analysis
• Business Process Modeling
• Requirements Engineering
3. List 2 benefits of having a Business Analyst as an internal Consultant.
[2 marks]
Answer:
• Cheaper
• Faster pace of consultation
• Internal consultant has retention of the knowledge about the business
• Someone in the business has accountability
• Potential for Business Analyst to transfer their skills to staff
4. Define Agile Systems Development. [2 marks]
Answer:
Not linear/waterfall model. Processes don’t follow a sequential format. Fleshes out the
business requirements by prototyping.
5. Outline the Rationale for Business Analysis [6 marks]
Answer:
, • To identify the root causes – not symptoms
• To improve the business – not to change just for the sake of IT
• To give options – Not solutions
• Feasible contribution requirements – not meeting all requests
• Business Change lifecycle – not just requirements definition
• Negotiation – Not problem avoidance
6. Discuss 4 core responsibilities of Business Analysts. [8 marks]
Answer:
• Investigate Business Systems. Become familiar with structures and processes in order to
understand requirements
• Evaluate Actions or options that may improve the business or solve its problems
• Document Business Requirements by IT workers
• Elaborate Requirements by business users
• Ensuring that the effective IT solutions are indeed in line with the business' needs and
requirements
7. List and describe 3 factors that impact the competitive advantage of
using new IT solutions in a business. [6 marks]
Answer:
• The Implementation of the IT system must be accompanied by the appropriate business
change
• Needs of the business must drive the development of the corresponding IT system
• Business requirements must be defined very carefully and with accuracy
8. Illustrate the Successful Business Change Cycle. [8 marks]
Answer:
Refer to diagram fig 1.1 on pg8 in the slides; pg4 of the textbook
9. Discuss 4 aspects of Business Analysis as a profession [8]
Answer:
, • Qualifications – determines the business analyst’s level of skills
• Standards – techniques and documentation
• Continuing Professional Development – Maintaining formal certification as a professional in
the field
• Professional Body – Defines technical skills
10. Assume there is a real life banking process that offers home loans to
clients. The bank uses an algorithm which requires a client’s sensitive
information in order to perform an ‘affordability test’ to see whether
they are able to pay back the sum that they will loan. Discuss what kind
of problems could arise if this algorithm was outsourced to an external
contractor and the bank would have to connect to the contractor’s
private laptop every time to use it [10 marks]
Answer:
There are obvious security problems in play here. The bank is sending client’s private information to an
outsourced entity over a connection that may not be secure. Even if their outsourced contractor is
bound by a strict confidentiality contract, if there is an information leak it will be a disaster.
• Mutual Understanding - the contractor is regulated by non-disclosure agreements. The
contractors may be aware that the information sent to them is important, but may not
take the necessary precautions needed to stop a data leak.
• Communication – it is unknown how the data is being transferred to this contractor’s
computer. The security of this data transfer needs to be confirmed or it could result in a
data leak.
• Geographical Distance – it is unknown where this contractor lives but it could pose
performance issues if he/she lives far estranged from the business. The speed of the
contractor’s internet connection can also pose issues.
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