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HRM3706 ASSIGNMENT 7 S2 2023
1.1 The performance measuring approach that Mokgadi followed in the previous
performance management circle can be inferred from the scenario. Based on the
information provided, it can be identified that Mokgadi used a results-based approach
in evaluating her subordinates' performance. This is evident from the mention of one
of the consultants bringing in more than 20 new customers to the organization during
the previous performance review cycle.
The scenario states, "Should it be the outstanding performer who brought more than
20 new customers to the organization in the previous performance review circle?" This
indicates that Mokgadi considered the consultants' results and achievements, such as
the number of new customers they brought to the organization, as a measure of their
performance.
1.2 The results-based approach that Mokgadi followed in the previous performance
management circle can be partially appropriate in identifying a suitable candidate for
the position of the manager. Evaluating consultants based on their ability to generate
business and achieve results is relevant, especially for a managerial role that involves
driving growth and meeting targets.
However, it is important to note that being an outstanding performer in terms of results
does not necessarily guarantee success in a managerial position. Managerial roles
require additional skills and competencies beyond individual performance, such as
leadership, decision-making, and strategic thinking. Therefore, solely relying on the
results-based approach may not provide a comprehensive assessment of a
candidate's suitability for a managerial role.
To identify a suitable candidate for the manager position, Mokgadi should consider
incorporating other performance measuring approaches, such as competency-based
assessments and behavioral evaluations. These approaches can help assess the
candidates' leadership potential, ability to work with a team, communication skills, and
other relevant managerial competencies.
By using multiple approaches, Mokgadi can gather a more well-rounded assessment
of her subordinates' potential for the manager position and make a more informed
decision.