Exam (elaborations)
ICT2641 EXAM PACK 2023
- Institution
- University Of South Africa (Unisa)
QUESTIONS AND ANSWERS
[Show more]
Content preview
ICT2641EXAM PACK
2023
QUESTIONS AND 100%
CORRECT ANSWERS
,ICT2641‐2020 ‐ASS1 MEMO
‐ STUDENTS
‐
PROF JH KROEZE – UNISA
TOTAL: 100
QUESTION 1 (10)
Discuss the scope of a business analyst’s work and the skills needed for this work. Also indicate how
this role differs from that of a systems analyst. (10)
SEE CHAPTER 1 OF PAUL, CADLE & YEATES (2014) FOR MORE INFORMATION/ALTERNATIVE OPTIONS.
ANSWER:
• BA ensures alignment between business needs and business change solutions
(which include IT systems and information systems)
• Strategic analysis falls mostly outside the remit of BA, but the business analyst must
have access to the information in order to recommend and design suitable tactics and IT
systems
• BA ensures business representation during the development and
implementation of IT systems
• Business analysts also act as internal consultants: ensures accountability and
transfer of skills with lower cost
• The business analyst should have a detailed understanding and experience in IT
systems analysis, as well as a business background and business understanding
• The BA must be able to bridge strategic analysis and IT systems analysis
• The business analyst role requires strategic level thinking
• The business analyst must have a detailed understanding of data modelling and
function modelling
• The business analyst considers a wider range of options while the systems analyst
focus on a defined scope and considers IT options for a specific solution/Systems analysis is
more technical: specifying IT system requirements
• In order to straddle the gap between strategic analysis and systems analysis, the
business analyst also needs skills such as stakeholder analysis, business process modelling
and requirements engineering
1
,QUESTION 2 (5)
List and explain five business knowledge competencies that a business analyst must have in order to
perform his/her job effectively. (5)
ANSWER: See slides 7 & 8 of chapter 2. Any five of:
• Business finance: balance sheet and income statement, ratio analysis, budgeting,
cash flow, profit, surplus, costing
• Business case development: must understand investment appraisal techniques
to assess costs and benefits of delivering a project
• Domain knowledge: understand general and specific business sector, e.g.
retail and supermarket
• Subject matter expertise: understand specific product line or service to establish
credibility
• Principles of IT: understand hardware and software development approaches
• Organisation structures: understand strengths and weaknesses of various
structures to restructure teams to improve service
• Supplier management: understand different contractual arrangements,
procurement and management to ensure suppliers deliver services effectively
• Business architecture: understand big picture of organization’s systems,
processes, management structures, culture and people
2
, QUESTION 3 (5)
Discuss SWOT analysis as a technique that can be used by a business analyst to get a holistic picture
of a business’s external and internal environment (5).
Answer: See slide 11 of chapter 3. Students should define/discuss each of the elements in the figure
below. Max. 5 marks.
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller pablitoh11. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R50,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67096 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now