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TEFL Level 5 Assignment 5 - Business English Lesson Plan and Essay(Speaking - Telephone language )

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Course
I to i TEFL - Level 5 Advanced Diploma

Institution
I To I TEFL - Level 5 Advanced Diploma

This is the fifth TEFL Level 5 Assignment about Business English. It is a speaking lesson and the topic is Telephone language. The lesson includes a lesson plan and an essay explaining the structure of the lesson plan.

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Uploaded on October 19, 2023
Number of pages 10
Written in 2022/2023
Type Presentation
Person Unknown

tefl level 5 assignment 5 business english lesson

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Name of the Teacher Date Level of the class Length of lesson
Aimee 17/12/22 Advanced 60 minutes

Lesson Type:
Speaking: Telephone language

Lesson Topic:
Taking a call, connecting someone, and taking a message.

Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able By the end of the lesson, students will have…
to…
Use appropriate formal language to answer the phone and Students will know how to use the new phrases in real life.
connect someone to a call and taking a message.

Anticipated difficulties: Suggested solutions:

1. Some students may find pronunciation of words 1. During the video, teacher will pause it and check
containing “R” and “L” difficult as neither R nor L sound understanding and pronunciation.
exist in Japanese.
2. There are plenty engaging activity as well as group and pair
2. Students may still be uncomfortable around each other work to get them to become more comfortable around one
as they probably don’t talk to each much because they another and hopefully build some great rapport and
work in different departments. friendships.

1

, 3. Students might be demotivated and uninterested in the 3. I have added engaging activities to excite and motivate
lesson due to their extrinsic motivation as their boss students. I will also motivate them by telling them that the
enrolled them in the course. lessons will be beneficial for them in the long run.

Target Language Analysis

Include an analysis of the target language you will present in order for your learners to complete the ‘real-life’
task you have chosen.
● Choose your set phrases (8-12 is appropriate)
● Analyse them in a paragraph or table
● Include meaning, function/use, features of pronunciation (speaking) or spelling and punctuation (writing),
plus anything else you think is interesting

Language item Function Pronunciation Concept questions
How can I help you? To offer assistance. haʊ kən aɪ help ju 1. Am I asking a question?
(Yes)
2. Give another way of
phrasing it. (How may I assist
you?)
Hold the line please. To ask someone to wait a həʊld ðə laɪn pliːz 1. What other phrases can
while. you use? (Just a moment
please)
2. Is there any other definition
of the given phrase? (Not
yield to the pressure of a
difficult situation)

2

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TEFL Level 5 Assignment 5 - Business English Lesson Plan and Essay(Speaking - Telephone language )

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