BTEC Level 3 National Travel and Tourism Student Book 1
Pearsons BTEC Level 3 Extended Diploma in Travel and Tourism - Unit 13- Tour Operations
P1, M1, D1 - Distinction - Achieved all criteria - My work is written as a handbook for Thomas Cook's employees. It meets all the criteria, but it is from their point of view.
P1 explain the tour operations env...
pearsons btec level 3 extended diploma in travel and tourism unit 13 tour operations p1
m1
d1 distinction achieved all criteria my work is written as a handbook for thomas cooks employe
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PEARSON (PEARSON)
Travel and Tourism
Unit 13 - Tour Operations
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Content preview
The tour operatoon eoviroomeot
Liokn with travel ageotn
We work together with our own travel agency, which
promotes and sells our holidays.
Liokn with traonport providern
We work together with our own airline and other rail, bus,
coach and taxi operators, which provide airport transfers.
We also negotate with cruise and ferry operators, so that we can create package holidays
with those components.
Liokn with accommodatoo providern
Accommodaton providers, including hotels, apartments, holiday homes, etc., sell to tour
operators, therefore we can create package holidays, which the travel agents can sell to our
customers. Accommodaton providers agree on allocatons of bed space that form the
accommodaton aspect to the package holiday.
Liokn with aocillary nervicen providern
We negotate with travel insurance, car hire and excursions companies, therefore we can
offer discounts to our customers.
Horizootal iotegratoo
It is when a company buys another company at the same level of the chain of distributon.
We are horizontally integrated as Thomas Cook AG and MyTravel Group merged in 2007.
Vertcal iotegratoo
It is when a company owns other companies on two or more levels of the chain of
distributon.
We are also vertcally integrated as we have Thomas Cook Retail, Thomas Cook Airlines,
Thomas Cook Airlines Balearics, Thomas Cook Airlines Scandinavia, Thomas Cook Cruise,
Thomas Cook Sport, Condor and Hotels4u.
Trade aod regulatory bodien
Trade bodies are established to represent the companies` interests in the travel and tourism
industry. Regulatory bodies are to make sure that tour operators act in a safe, fair, honest
and secure manner, for the good of their customers, suppliers and companies.
We have relatonships with ABTA, the UK`s leading travel associaton. They help us to grow
our business. They also give access to their cost-effectve and independent complaints
resoluton service which saves us tme and money.
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