Summary
Summary Conflict management and teamwork grade 11
- Course
- Business Studies
- Institution
- BC
Concise study notes on conflict management and teamwork for grade 11 Business Studies.
[Show more]
Content preview
Teamwork and Conflict Management by Caitlin BassettProblems experienced in teams
• Lack of common aim
• Different ideas how to complete task
• Members working at different speeds
• Insufficient skills in team for task
• Multiple people trying to take charge (if no specific leader)
• Conflict between members (distraction)
• Personal ego (detracts from work)
Establishing teams
• Classify team types (what format will work best)
• Learning about team roles
• Understanding team processes
• Understanding team dynamics
• Learn conflict management
Types of teams
1. Informal
• Common interest/goal
• Socialise outside office
2. Formal
• Formed by management to perform specific tasks
Benefits of achieving goals:
- Increased motivation
- Productivity
- Decreased costs (avoid duplication) and wastage (not duplicating work)
- Improved decision making
- Less duplication of effort
- Greater flexibility + ability to adapt
1
, Team roles
Initiator Gets everyone going
Reads instructions out loud
Organise voting for leader
Contributes ideas
Investigator Volunteers to do research
Find contacts/follows up on lead regarding resources
Administrator Paperwork
Note attendance at meetings
Agendas and Minutes
Type up final presentation
Motivator Caring "people's person"
Gets everyone excited & encouraged
Makes sure all happy & involved
Notice when someone's feelings hurt
Coordinator Ensure resources allocated and properly used
Ensures deadlines met
Activator Get involved & participate in practical execution of work
Leader Decision making
Crisis management
Make sure all coordinated
LEAD
Team processes
• Different steps a team goes through from start to finish
Forming Members allocated
/spontaneously come together
Form team
Storming Volatile stage
Members finding roles
Ideas, discussions and
disagreements
Members past experiences
should be noted
2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller caitybee. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R50,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53068 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now