Started on Monday, 5 February 2024, 11:21 AM
State Finished
Completed on Monday, 5 February 2024, 12:20 PM
Time taken 58 mins 33 secs
Marks 19.00/20.00
Grade 95.00 out of 100.00
Question 1
Correct
Mark 1.00 out of 1.00
The Cure Day Hospital Somerset West is a new state-of-the-art healthcare facility
in the Helderberg area offering same-day surgical procedures by quali�ed doctors
and assisted by dedicated and quali�ed nursing staff. The dental surgeon at Cure
Day Hospital is classi�ed as which kind of operational process?
Select one:
a. Professional service
b. Service shop
c. Mass service
d. Batch service
The busiest airspace in Africa is above Johannesburg. Here we have the O.R
Tambo International Airport (ORTIA) cooperating with the Rand and Lanseria
airports. Failures in operations processes at ORTIA can occur at any time. If a
failure occurs because the workers go on strike because of wage disputes, this
can be classi�ed as a _____________ failure.
Select one:
a. supplier
b. facility
c. customer
d. staff
The correct answer is: staff
Question 3
Correct
Mark 1.00 out of 1.00
The busiest airspace in Africa is above Johannesburg. Here we have the O.R
Tambo International Airport (ORTIA) cooperating with the Rand and Lanseria
airports. The ORTIA was recently upgraded and improved to accommodate more
�ights and customers. Airport operations planning and control activities are
aimed at _____________ .
Select one:
a. reconciling the provision ability of the operations facility with the
demand for speci�c services
b. foreseeing how technology can improve a speci�c operational process
c. screening the concepts based on feasibility
d. generating different ideas for new services
The correct answer is: reconciling the provision ability of the operations facility
with the demand for speci�c services
2 of 10 2024/02/05, 12
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller mondesgames123. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R80,00. You're not tied to anything after your purchase.