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,EXPECTVIEW TUTORS
,2/18/24, 4:44 PM Assessment 1: Attempt review
Started on Sunday, 18 February 2024, 4:33 PM
State Finished
Completed on Sunday, 18 February 2024, 4:44 PM
Time taken 10 mins 29 secs
Marks 15.00/15.00
Grade 100.00 out of 100.00
Question 1 Employee involvement is a participative process that uses the entire capacity of employees to encourage commitment to the organisation’s success. Which
Correct one of the following is a programme used to facilitate employee involvement?
Mark 1.00 out of
1.00 Select one:
Flag question
a. Quality circles
b. MBO strategies
c. Intrapreneurship
d. Empowerment
The correct answer is: Quality circles
Question 2 Zanele is the personal assistant of the Director of Ntseli Mining Incorporated. She has been feeling demotivated as she has recently learned that other staff
Correct members, with smaller workloads than her own, are receiving the same resources and rewards that are allocated to her. Zanele feels that this allocation is
unfair given her current workload. Which component of organisational justice is described here?
Mark 1.00 out of
1.00
Select one:
Flag question
a. Interactional justice
b. Procedural justice
c. Distributive justice
d. Functional justice
The correct answer is: Distributive justice
Question 3 The more objective a performance appraisal is, the more successful it is likely to be. An ideal performance appraisal involves the comparison of work
Correct results with .
Mark 1.00 out of
1.00 Select one:
Flag question
a. previous work results
b. other employees’ results
c. quantitative objectives
d. One should not do any comparisons during performance appraisals
The correct answer is: quantitative objectives
Question 4 The development of people and the retention of high-performing staff was an integral element of Derby Departmental Store’s DNA. In the light of this,
Correct the Operations Director shared his frustration with Don about the performance of the bread deliverers at Derby. During the second week, the trainees were
on their own, and could call the supervisor if they experienced any problems. The various store managers mentioned that bread deliveries were late, the
Mark 1.00 out of
paperwork was incorrect and there might be a training problem. After receiving a broad orientation on Derby, bread deliverers receive skills training for
1.00
one week. This training is in the form of one-on-one training by the various supervisors. During this time, the trainee would join the supervisor on what
Flag question would become his or her route and observe the activities performed by the supervisor during the various steps. Which type of development method is
described here?
Select one:
a. Job rotation
b. Job shadowing
c. Job enrichment
d. Coaching
The correct answer is: Job shadowing
EXPECT VIEW TUTORS 1/4
, 2/18/24, 4:44 PM Assessment 1: Attempt review
Question 5 Which type of training and development method uses instructors in an environment created to resemble the employee's actual work area?
Correct
Mark 1.00 out of Select one:
1.00 a. Vestibules
Flag question b. Conferences
c. E-learning
d. Seminars
The correct answer is: Vestibules
Question 6 Glenda owns a self-catering apartment in Knysna. She needs to appoint a new operations manager and has approached you to assist her. The first thing
Correct you do is to determine the nature of the work being done. This is known as the job .
Mark 1.00 out of
1.00 Select one:
a. analysis
Flag question
b. description
c. specification
d. nature
The correct answer is: analysis
Question 7 Nedine works at a company that manufactures custom-made doors and windows. As part of her new “motivation improvement plan”, Nedine decides to
Correct award a cost-of-living adjustment to all employees so as to adjust salaries to the inflation rate. This is an example of which type of compensation?
Mark 1.00 out of
1.00 Select one:
Flag question
a. Reward
b. Indirect compensation
c. Direct compensation
d. Amendments
The correct answer is: Reward
Question 8 Which one of the following would be a disadvantage of recruiting from the outside?
Correct
Mark 1.00 out of Select one:
1.00 a. An active effort is made to obtain the right person for the job.
Flag question b. Recruiting costs are considerably higher.
c. The business tends to stagnate.
d. There can be a lot of personal competition amongst colleagues.
The correct answer is: Recruiting costs are considerably higher.
Question 9 The Human Resource (HR) Manager of a travel company would like to find out what Reservation Managers at other companies are paid by way of
Correct compensation. The HR manager must do a to obtain this information. This is part of a , which is the first step
in deciding on compensation.
Mark 1.00 out of
1.00
Select one:
Flag question
a. factor comparison; external comparison
b. salary survey; external comparison
c. factor comparison; job description
d. salary survey; job evaluation
EXPECT VIEW TUTORS 2/4
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